Twilio: verified facts and rating

Checked 2026-11-03

twilio.com

1

SMS platforms and APIs 1 of 5

89/100

Score breakdown

Price94
Messaging features100
Compliance and security67
Track record93

92% backed by facts · How we rank

Twilio against the market

The dot is the company, the line is the median of all companies in this ranking.

Price per SMS to the US, cents0.350.830.83 · median 0.77
Minimum monthly payment$0.00$1000.00$0.00 · median $0.00

Twilio strengths and weaknesses

Pros

  • Low price per SMS to the US
  • No or low fixed monthly payment
  • Receive and answer replies
  • Registers or helps register 10DLC

Cons

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All facts

FactValueSourceChecked
Price per SMS to the US, cents0.83
The base rate to send or receive standard outbound or inbound SMS segments in the US is $0.0083 per 160-character segment across long codes, toll-free numbers, and short codes.
twilio.com2026-11-03
Minimum monthly payment$0.00
Only pay for what you use. Don't get stalled by contracts, capacity planning, and rigid price models.
twilio.com2026-11-03
Free trial or test creditYes
Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required.
twilio.com2026-11-03
Two-way SMSYes
The Twilio Programmable Messaging API lets you send and receive text and media messages via SMS and MMS programmatically across 180+ countries.
twilio.com2026-11-03
MMSYes
Outbound MMS in the US costs $0.022 per message across long codes, toll-free, and short codes.
twilio.com2026-11-03
WhatsApp BusinessYes
Build scalable messaging (and calling) through the WhatsApp Business API
twilio.com2026-11-03
Scheduled sendingYes
Optional features are billed as add-ons: the Engagement Suite (link shortening, click tracking, and scheduling) costs $0.015 per outbound SMS (with the first 1,000 free monthly)
twilio.com2026-11-03
Delivery reportsYes
This guide shows you how to use Twilio's status callbacks to track changes of the message status of outbound messages you send with Programmable Messaging.
twilio.com2026-11-03
Public APIYes
The Twilio Programmable Messaging API lets you send and receive text and media messages via SMS and MMS programmatically across 180+ countries.
twilio.com2026-11-03
US 10DLC registration helpYes
Twilio provides built-in compliance tools in the Console and via API to help with A2P 10DLC brand registration, campaign approvals, toll-free verification, and opt-out management.
twilio.com2026-11-03
Automatic opt-out handlingYes
Twilio provides built-in compliance tools in the Console and via API to help with A2P 10DLC brand registration, campaign approvals, toll-free verification, and opt-out management.
twilio.com2026-11-03
SOC 2 reportNot verified—
ISO/IEC 27001Not verified—
GDPR data processing agreementYes
Our Data Processing Agreement (DPA) reflects the requirements of the GDPR.
twilio.com2026-11-03
Founded2008
Twilio was founded in 2008 to simplify the complexity of the global telecommunications network and bring communications to the cloud.
twilio.com2026-11-03
Public status pageYesstatus.twilio.com2026-11-03
Countries served (vendor's count)180
send and receive text and media messages via SMS and MMS programmatically across 180+ countries
twilio.com2026-11-03
Company headquartersNot verified—
CompanyNot verified—

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