Twilio: verified facts and rating
Checked 2026-11-03
Score breakdown
92% backed by facts · How we rank
Twilio against the market
The dot is the company, the line is the median of all companies in this ranking.
Price per SMS to the US, cents0.350.830.83 · median 0.77
Minimum monthly payment$0.00$1000.00$0.00 · median $0.00
Twilio strengths and weaknesses
Pros
- Low price per SMS to the US
- No or low fixed monthly payment
- Receive and answer replies
- Registers or helps register 10DLC
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Price per SMS to the US, cents | 0.83 The base rate to send or receive standard outbound or inbound SMS segments in the US is $0.0083 per 160-character segment across long codes, toll-free numbers, and short codes. | twilio.com | 2026-11-03 |
| Minimum monthly payment | $0.00 Only pay for what you use. Don't get stalled by contracts, capacity planning, and rigid price models. | twilio.com | 2026-11-03 |
| Free trial or test credit | Yes Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required. | twilio.com | 2026-11-03 |
| Two-way SMS | Yes The Twilio Programmable Messaging API lets you send and receive text and media messages via SMS and MMS programmatically across 180+ countries. | twilio.com | 2026-11-03 |
| MMS | Yes Outbound MMS in the US costs $0.022 per message across long codes, toll-free, and short codes. | twilio.com | 2026-11-03 |
| WhatsApp Business | Yes Build scalable messaging (and calling) through the WhatsApp Business API | twilio.com | 2026-11-03 |
| Scheduled sending | Yes Optional features are billed as add-ons: the Engagement Suite (link shortening, click tracking, and scheduling) costs $0.015 per outbound SMS (with the first 1,000 free monthly) | twilio.com | 2026-11-03 |
| Delivery reports | Yes This guide shows you how to use Twilio's status callbacks to track changes of the message status of outbound messages you send with Programmable Messaging. | twilio.com | 2026-11-03 |
| Public API | Yes The Twilio Programmable Messaging API lets you send and receive text and media messages via SMS and MMS programmatically across 180+ countries. | twilio.com | 2026-11-03 |
| US 10DLC registration help | Yes Twilio provides built-in compliance tools in the Console and via API to help with A2P 10DLC brand registration, campaign approvals, toll-free verification, and opt-out management. | twilio.com | 2026-11-03 |
| Automatic opt-out handling | Yes Twilio provides built-in compliance tools in the Console and via API to help with A2P 10DLC brand registration, campaign approvals, toll-free verification, and opt-out management. | twilio.com | 2026-11-03 |
| SOC 2 report | Not verified | — | |
| ISO/IEC 27001 | Not verified | — | |
| GDPR data processing agreement | Yes Our Data Processing Agreement (DPA) reflects the requirements of the GDPR. | twilio.com | 2026-11-03 |
| Founded | 2008 Twilio was founded in 2008 to simplify the complexity of the global telecommunications network and bring communications to the cloud. | twilio.com | 2026-11-03 |
| Public status page | Yes | status.twilio.com | 2026-11-03 |
| Countries served (vendor's count) | 180 send and receive text and media messages via SMS and MMS programmatically across 180+ countries | twilio.com | 2026-11-03 |
| Company headquarters | Not verified | — | |
| Company | Not verified | — |