Runbox: verified facts and rating
Checked 2026-11-03
Score breakdown
73% backed by facts · How we rank
Runbox strengths and weaknesses
Pros
- You can use your own domain ([email protected])
- Works with standard mail apps via IMAP/SMTP
- Aliases and extra addresses to hide your main one
- App code is open source and can be reviewed by anyone
Cons
- No built-in end-to-end encryption
- No free plan
- Little mail storage on the cheapest plan
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Built-in end-to-end encryption | No We don’t offer account-level or end-to-end encryption by default yet, and we’re working on platform upgrades to pave the way for it. | runbox.com | 2026-11-03 |
| Independent audit or security certification | Not verified | — | |
| Open source apps | Yes The Runbox 7 web app is open source and available on GitHub | runbox.com | 2026-11-03 |
| Hardware key sign-in (FIDO2/U2F/YubiKey) | Not verified | — | |
| Cheapest paid plan per month (monthly billing) | Not verified | — | |
| Free plan | No Every plan includes a 30-day free trial – no credit card required | runbox.com | 2026-11-03 |
| Mail storage on the free plan (GB) | 0 Every plan includes a 30-day free trial – no credit card required | runbox.com | 2026-11-03 |
| Your own domain | Yes Email domains 1 5 10 25 50 100 | runbox.com | 2026-11-03 |
| Mail storage on the cheapest paid plan (GB) | 2 Email storage 2 GB 10 GB 25 GB 50 GB 100 GB 250 GB | runbox.com | 2026-11-03 |
| IMAP/SMTP access | Yes POP/IMAP: Messages downloaded to your client. | runbox.com | 2026-11-03 |
| Aliases and extra addresses | Yes 100 aliases @runbox domains Unlimited aliases on your domains | runbox.com | 2026-11-03 |
| Founded | 2000 Founded in 2000 and based in Norway, Runbox is operated by the independent, limited liability company Runbox Solutions AS with headquarters in Oslo | runbox.com | 2026-11-03 |
| Transparency report | Yes On this page you will find statistics on requests for disclosure of individual customer data that Runbox Solutions AS has received directly from authorities and others | runbox.com | 2026-11-03 |
| Company headquarters | Norway Founded in 2000 and based in Norway, Runbox is operated by the independent, limited liability company Runbox Solutions AS with headquarters in Oslo | runbox.com | 2026-11-03 |
| Where mail is stored | Norway The Runbox email servers are owned and operated by Runbox, and are housed in a maximum security facility in Oslo, Norway | runbox.com | 2026-11-03 |
| Company | Runbox Solutions AS Runbox Solutions AS | runbox.com | 2026-11-03 |
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