HubSpot Service Hub: verified facts and rating
Checked 2026-11-01
Score breakdown
76% backed by facts · How we rank
HubSpot Service Hub against the market
The dot is the company, the line is the median of all companies in this ranking.
Price per agent per month$19.00$121.77$20.00 · median $30.00
HubSpot Service Hub strengths and weaknesses
Pros
- Low price per agent
- SOC 2 audit
- Has a permanent free plan
- Live chat for customers
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Price per agent per month | $20.00 Starter Starts at $10 $20 /month per seat* | hubspot.com | 2026-11-01 |
| Free plan | Yes Free No credit card required $0/month Contact management Ticketing | hubspot.com | 2026-11-01 |
| Free trial | Yes Start 14-day free trial | hubspot.com | 2026-11-01 |
| Live chat | Yes Multiple ticket pipelines Live chat | hubspot.com | 2026-11-01 |
| Knowledge base | Yes Customer agent Knowledge base | hubspot.com | 2026-11-01 |
| AI in the cheapest paid plan | Not verified | — | |
| Public API | Yes 2026-09 API reference - HubSpot docs | developers.hubspot.com | 2026-11-01 |
| SOC 2 report | Yes HubSpot also has a confidential SOC 2 Type 2 report | legal.hubspot.com | 2026-11-01 |
| ISO 27001 | Not verified | — | |
| GDPR data processing agreement | Yes This HubSpot Data Processing Agreement and its Annexes | legal.hubspot.com | 2026-11-01 |
| Public status page | Yes HubSpot Status | status.hubspot.com | 2026-11-01 |
| App Store rating | 4.7★ HubSpot (HubSpot), averageUserRating 4.73630, userRatingCount 15852 | itunes.apple.com | 2026-11-01 |
| App Store ratings | 15,852 HubSpot (HubSpot), averageUserRating 4.73630, userRatingCount 15852 | itunes.apple.com | 2026-11-01 |
| Founded | Not verified | — | |
| Company headquarters | Not verified | — | |
| Company | HubSpot, Inc. Copyright © 2026 HubSpot, Inc. | hubspot.com | 2026-11-01 |
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