Banks with 24/7 human support: Indonesia 2026 (4)

Banks with 24/7 human support from our ranking (Indonesia), in Score order. Support with a live agent around the clock, not only a chatbot. Check which channel is available for your type of account.

Banks in Indonesia 2026: a ranking built on verified facts

  1. 1

    BCA (Bank Central Asia)

    90/100
    Licensed since
    1957
    Deposit protection
    Yes
    Agency rating
    Yes
    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Member of a deposit protection scheme
    • Holds its own current rating from a recognised agency
  2. 4

    SMBC Indonesia (Jenius)

    79/100
    Licensed since
    1958
    Deposit protection
    Yes
    Agency rating
    Not verified
    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Member of a deposit protection scheme
    • Publishes annual reports
  3. 7

    CIMB Niaga

    69/100
    Licensed since
    Not verified
    Deposit protection
    Yes
    Agency rating
    Not verified
    • Wide range of products for private customers
    • Member of a deposit protection scheme
    • Has a mobile app
    • New customers can open an account without visiting a branch
  4. 8

    SeaBank Indonesia

    66/100
    Licensed since
    1991
    Deposit protection
    Yes
    Agency rating
    Not verified
    • Long track record as a licensed bank
    • Member of a deposit protection scheme
    • Has a mobile app
    • New customers can open an account without visiting a branch