Banks in Indonesia 2026: a ranking built on verified facts
A ranking of commercial banks in Indonesia that serve private customers, built only on verifiable facts: since when the bank has been operating, whether its deposits are guaranteed by the Indonesia Deposit Insurance Corporation (Lembaga Penjamin Simpanan, LPS), whether it holds its own rating from a recognised agency, whether it publishes annual reports, whether you can open an account in its app, whether it supports BI-FAST transfers, and whether its fees, interest rates and complaints procedure are published. Commercial banks are licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan, OJK). Every fact links to its source with the date we checked it. We do not compare the size of rates or fees. This is not financial advice. Places are not for sale.
| # | Company | Who it serves | ||||
|---|---|---|---|---|---|---|
| 1 | BCA (Bank Central Asia) | 90 | 1957 | Yes | Yes | Deposit protection Agency rating App Instant payments 24/7 |
| 2 | Bank Mandiri | 86 | 1998 | Yes | Yes | Deposit protection Agency rating App Account online Instant payments |
| 3 | HSBC Indonesia | 83 | 1884 | Yes | Not verified | Deposit protection App Account online Instant payments |
| 4 | SMBC Indonesia (Jenius) | 79 | 1958 | Yes | Not verified | Deposit protection App Instant payments 24/7 |
| 5 | Bank Mega | 75 | 1969 | Yes | Not verified | Deposit protection App Instant payments |
| 6 | Maybank Indonesia | 72 | 1959 | Yes | Not verified | Deposit protection App Account online Instant payments |
| 7 | CIMB Niaga | 69 | Not verified | Yes | Not verified | Deposit protection App Account online Instant payments 24/7 |
| 8 | SeaBank Indonesia | 66 | 1991 | Yes | Not verified | Deposit protection App Account online 24/7 |
-
- Licensed since
- 1957
- Deposit protection
- Yes
- Agency rating
- Yes
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
Details Visit site ↗ 90% backed by facts
-
- Licensed since
- 1998
- Deposit protection
- Yes
- Agency rating
- Yes
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
Details Visit site ↗ 86% backed by facts
-
- Licensed since
- 1884
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Publishes annual reports
Details Visit site ↗ 85% backed by facts
-
- Licensed since
- 1958
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Publishes annual reports
Details Visit site ↗ 82% backed by facts
-
- Licensed since
- 1969
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Publishes annual reports
Details Visit site ↗ 78% backed by facts
-
- Licensed since
- 1959
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Publishes annual reports
Details Visit site ↗ 72% backed by facts
-
- Licensed since
- Not verified
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Wide range of products for private customers
- Member of a deposit protection scheme
- Has a mobile app
- New customers can open an account without visiting a branch
Details Visit site ↗ 69% backed by facts
-
- Licensed since
- 1991
- Deposit protection
- Yes
- Agency rating
- Not verified
Pros
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Has a mobile app
- New customers can open an account without visiting a branch
Details Visit site ↗ 74% backed by facts
How we calculate the Score
40%
Safety
The year the bank was licensed (from the central bank's register or, where the register shows no date, from the official website), membership of a deposit protection scheme, a current rating of the bank itself from a recognised agency (a parent group's rating does not count) and published annual reports.
25%
Digital services
Whether there is a mobile app, whether a new customer can join without visiting a branch, whether the bank supports the national instant payment system, and whether 24/7 support with a human agent is available.
15%
Products
How many of six main retail lines the bank offers: current account, savings or deposits, cards, consumer loans, mortgages and investments.
20%
Transparency
Whether tariffs and current deposit rates are published without logging in (we count the fact of publication, not the level of the rate), whether the complaints procedure is described, and how many branches the bank has in the country.
How to choose a bank
Check the licence in the register
Only banks licensed by the central bank or supervisor may take deposits. Find the bank in the register on the regulator's website and make sure the licence is valid: the National Bank in Belarus, the Bank of Russia, ARDFM in Kazakhstan, KNF in Poland, BaFin in Germany.
Find out whether your money is protected
Check whether the bank belongs to a deposit protection scheme, which accounts it covers and what the compensation limit is. These are national rules and can change, so read them on the scheme's own website.
Read the tariffs, not the advert
The cost of an account is set by the contract and the price list: maintenance fees, cash withdrawals, transfers, conditions for a free plan. Make sure the document is current and keep a copy of the terms you signed up to.
Compare rates on the day you decide
Deposit and loan rates change often, so we do not publish them. Look up the rate on the bank's official website on the day you apply, and read the terms: duration, top-ups, early withdrawal, effective rate.
Think about how you will use the bank
If you need cash and face-to-face help, look at branches near you; if not, look at the app and support. Your account in one bank does not have to be your only one.
Protect access to your account
Install the app only from a link on the bank's official website, check the site's address, and never share codes from messages. Bank staff do not ask for them on the phone.
Know where to complain
First file a written complaint with the bank and keep its reference number. If the answer does not satisfy you, go to the financial ombudsman where one exists or to the supervisor, then to court. The route is usually published on the bank's website.
Frequently asked questions
Who licenses and supervises banks in Indonesia?
Commercial banks are licensed and supervised by the Financial Services Authority (Otoritas Jasa Keuangan, OJK). Most banks in our ranking state on their websites that they are licensed and supervised by OJK. Before opening an account, check that the bank's full legal name (PT Bank … Tbk) matches OJK's official information.
How are bank deposits protected?
Deposits are guaranteed by the Indonesia Deposit Insurance Corporation (Lembaga Penjamin Simpanan, LPS). According to LPS, all commercial banks, including branches of foreign banks operating in Indonesia, and rural banks (BPR) are participants. The maximum guaranteed amount is Rp2 billion; banks state it as per customer per bank.
Where do I complain about a bank?
First complain to the bank through a branch or customer service, following the complaints procedure the bank publishes. If you are not satisfied with the answer, you can complain to OJK through its Consumer Protection Portal (APPK) or use out-of-court dispute resolution through LAPS. We only record whether a bank publishes this procedure.