Dunelm vs IKEA: which is better? Comparison 2026
By our public methodology Dunelm scores 55 out of 100 and IKEA scores 54. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Dunelm | IKEA | |
|---|---|---|
| Reliability | 60 | 60 |
| Returns and guarantee | 28 | 60 |
| Delivery and stores | 80 | 0 |
| Assembly and payment | 57 | 97 |
Pros and cons
Dunelm
- Names the legal seller and registration number
- Home delivery can be free
- Online orders can be collected
- Instalments or credit available
IKEA
- Long period to return an order
- Names the legal seller and registration number
- Assembly can be booked
- Instalments or credit available
- Free home delivery not stated
Facts side by side
| Fact | Dunelm | IKEA |
|---|---|---|
| Return period for an order | 28 days dunelm.com | 365 days ikea.com |
| Legal seller named on the site | Yes dunelm.com | Yes ikea.com |
| Registration number | Companies House 2129238 dunelm.com | Companies House 01986283 ikea.com |
| Free home delivery | Yes dunelm.com | No ikea.com |
| Free delivery from | over £60 (standard), over £600 (large items) dunelm.com | Not verified |
| Collection of online orders | Yes dunelm.com | Not verified |
| Assembly service | Not verified | Yes ikea.com |
| Instalments or credit | Yes dunelm.com | Yes ikea.com |
| App Store rating | 4.9★ itunes.apple.com | 4.7★ itunes.apple.com |
| App Store ratings | 6,760 itunes.apple.com | 65,561 itunes.apple.com |