How we rank: Furniture and kitchen stores
The Score (0–100) is a weighted sum of the factors below. Each factor is the weighted average of its metrics; each metric is calculated from one published fact. Missing facts score zero, and a service is ranked only when enough of its Score is backed by facts.
A service is ranked only when at least 60% of its Score is backed by verified facts.
← Furniture and kitchen stores in Germany 2026: a ranking built on verified facts
Reliability 20%
Whether the site names the legal seller with a registration number (in the imprint, terms or contacts) and the year the store or its company started trading.
| Metric | Rule |
|---|---|
| Legal seller named on the site | Yes = 100, No = 0 |
| Trading since | Full score at 20+ years |
Returns and guarantee 30%
How many days the store gives to return a sound item (the further above the legal minimum, the better), and whether it states a guarantee of five years or more on furniture.
| Metric | Rule |
|---|---|
| Return period for an order | Linear from 0 (0) to 60 (100) |
| Guarantee of 5+ years on furniture | Yes = 100, No = 0 |
Delivery and stores 25%
Whether home delivery can be free above a stated order value, whether an online order can be collected, and how many stores the retailer names.
| Metric | Rule |
|---|---|
| Free home delivery | Yes = 100, No = 0 |
| Collection of online orders | Yes = 100, No = 0 |
| Stores (as stated by the retailer) | Logarithmic, full score at 500 |
Assembly and payment 25%
Whether assembly can be booked from the store, whether purchases can be paid in instalments or on credit, and the rating of the store's own App Store app.
| Metric | Rule |
|---|---|
| Assembly service | Yes = 100, No = 0 |
| Instalments or credit | Yes = 100, No = 0 |
| App Store rating | 3★ = 0, 5★ = 100, damped below 100,000 ratings |