LiveAgent: verified facts and rating
Checked 2026-11-01
Score breakdown
75% backed by facts · How we rank
LiveAgent against the market
The dot is the company, the line is the median of all companies in this ranking.
Price per agent per month$19.00$121.77$19.00 · median $30.00
LiveAgent strengths and weaknesses
Pros
- Low price per agent
- Live chat for customers
- Knowledge base or help center
- AI included in the cheapest paid plan
Cons
- No permanent free plan
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Price per agent per month | $19.00 Regular price: $19. billed monthly | liveagent.com | 2026-11-01 |
| Free plan | No Starter Monthly $15 · regular $19 | liveagent.com | 2026-11-01 |
| Free trial | Yes 30-day free trial | liveagent.com | 2026-11-01 |
| Live chat | Yes Live chat buttons | liveagent.com | 2026-11-01 |
| Knowledge base | Yes Knowledge Base Provide self-service options | liveagent.com | 2026-11-01 |
| AI in the cheapest paid plan | Yes Every plan includes AI. | liveagent.com | 2026-11-01 |
| Public API | Yes API keys 1 5 10 Unlimited | liveagent.com | 2026-11-01 |
| SOC 2 report | Not verified | — | |
| ISO 27001 | Not verified | — | |
| GDPR data processing agreement | Yes We sign your DPA on request | liveagent.com | 2026-11-01 |
| Public status page | Not verified | — | |
| App Store rating | 1.7★ LiveAgent (Quality Unit s.r.o.), averageUserRating 1.66667, userRatingCount 12 | itunes.apple.com | 2026-11-01 |
| App Store ratings | 12 LiveAgent (Quality Unit s.r.o.), averageUserRating 1.66667, userRatingCount 12 | itunes.apple.com | 2026-11-01 |
| Founded | 2004 in business since 2004 | liveagent.com | 2026-11-01 |
| Company headquarters | SK Quality Unit, s.r.o. Vajnorska 100/A 831 04 Bratislava Slovakia | liveagent.com | 2026-11-01 |
| Company | Quality Unit, s.r.o. Quality Unit, s.r.o. Vajnorska 100/A | liveagent.com | 2026-11-01 |
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