Hiver: verified facts and rating

Checked 2026-11-01

hiverhq.com

6

Help desk software 6 of 12

62/100

Score breakdown

Price49
Features71
Security and privacy100
Track record6

81% backed by facts · How we rank

Hiver against the market

The dot is the company, the line is the median of all companies in this ranking.

Price per agent per month$19.00$121.77$35.00 · median $30.00

Hiver strengths and weaknesses

Pros

  • SOC 2 audit
  • ISO 27001 certified
  • Live chat for customers
  • AI included in the cheapest paid plan

Cons

  • No permanent free plan

All facts

FactValueSourceChecked
Price per agent per month$35.00
Growth $ 25 $ 35 /user/month
hiverhq.com2026-11-01
Free planNo
Growth $ 25 $ 35 /user/month
hiverhq.com2026-11-01
Free trialYes
How does the 7-day free trial work?
hiverhq.com2026-11-01
Live chatYes
Manage email, live chat, and self-service support
hiverhq.com2026-11-01
Knowledge baseNot verified—
AI in the cheapest paid planYes
AI Copilot Help your team resolve issues faster
hiverhq.com2026-11-01
Public APIYes
The Hiver APIs allows you
developer.hiverhq.com2026-11-01
SOC 2 reportYes
Independently audited to SOC 2 Type II
hiverhq.com2026-11-01
ISO 27001Yes
Certified to ISO/IEC 27001
hiverhq.com2026-11-01
GDPR data processing agreementYes
the terms of the DPA will be applicable
hiverhq.com2026-11-01
Public status pageNot verified—
App Store rating3.5★
Hiver Omni for Email (Grexit Inc.), averageUserRating 3.50000, userRatingCount 2
itunes.apple.com2026-11-01
App Store ratings2
Hiver Omni for Email (Grexit Inc.), averageUserRating 3.50000, userRatingCount 2
itunes.apple.com2026-11-01
FoundedNot verified—
Company headquartersNot verified—
CompanyHiver, Inc.
Hiver, Inc. (“ Company ”)
hiverhq.com2026-11-01

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