Front: verified facts and rating
Checked 2026-11-01
Score breakdown
86% backed by facts · How we rank
Front against the market
The dot is the company, the line is the median of all companies in this ranking.
Price per agent per month$19.00$121.77$35.00 · median $30.00
Front strengths and weaknesses
Pros
- SOC 2 audit
- ISO 27001 certified
- Knowledge base or help center
- Offers a GDPR data processing agreement
Cons
- No permanent free plan
- AI costs extra or starts on a higher plan
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Price per agent per month | $35.00 "planTitle":"Starter","annualPrice":"$$25","monthlyPrice":"$$35" | front.com | 2026-11-01 |
| Free plan | No Starter $25 /seat/mo, up to 10 seats | front.com | 2026-11-01 |
| Free trial | Yes Our free 14-day trial | front.com | 2026-11-01 |
| Live chat | Not verified | — | |
| Knowledge base | Yes No-code public knowledge base | front.com | 2026-11-01 |
| AI in the cheapest paid plan | No No-code public knowledge base AI add-ons available | front.com | 2026-11-01 |
| Public API | Yes Getting Started with the Core API | dev.frontapp.com | 2026-11-01 |
| SOC 2 report | Yes proud to be SOC 2 Type II and ISO 27001 certified | front.com | 2026-11-01 |
| ISO 27001 | Yes proud to be SOC 2 Type II and ISO 27001 certified | front.com | 2026-11-01 |
| GDPR data processing agreement | Yes View our data processing addendum here | front.com | 2026-11-01 |
| Public status page | Yes Front Status | frontstatus.com | 2026-11-01 |
| App Store rating | Not verified | — | |
| App Store ratings | Not verified | — | |
| Founded | 2013 She founded Front in 2013 | front.com | 2026-11-01 |
| Company headquarters | Not verified | — | |
| Company | FrontApp, Inc. FrontApp, Inc. All Rights Reserved. | front.com | 2026-11-01 |
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