Furniture and kitchen stores in Russia 2026: a ranking built on verified facts
A ranking of chains and online stores in Russia that sell furniture and kitchens themselves, built only on verifiable facts from their official pages: the return period they state, any guarantee of five years or more, free delivery and its threshold, collection, assembly, instalments, the number of stores, and whether they show the seller with a OGRN. Marketplaces are not included. Prices and reviews are not used. Places in the ranking are not for sale.
| # | Company | Who it serves | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Шатура | 57 | 7 days | Not verified | Yes | 1961 | No | Yes | Yes | Seller named Collection Assembly Instalments |
| 2 | Divan.ru | 56 | 7 days | Yes | Yes | Not verified | No | Yes | Yes | 5+ year guarantee Seller named Collection Assembly Instalments |
| 3 | Много Мебели | 53 | 14 days | No | Yes | 2009 | No | Yes | Yes | Seller named Collection Assembly Instalments |
| 4 | Столплит | 32 | 7 days | No | Yes | 1999 | Not verified | Yes | Not verified | Seller named Assembly |
-
- Return period for an order
- 7 days
- Guarantee of 5+ years on furniture
- Not verified
- Legal seller named on the site
- Yes
- Trading since
- 1961
- Free home delivery
- No
- Assembly service
- Yes
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- Online orders can be collected
- Assembly can be booked
- Instalments or credit available
Cons
- Return period not stated
- Free home delivery not stated
Details Visit site ↗ 83% backed by facts
-
- Return period for an order
- 7 days
- Guarantee of 5+ years on furniture
- Yes
- Legal seller named on the site
- Yes
- Trading since
- Not verified
- Free home delivery
- No
- Assembly service
- Yes
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- States a guarantee of five years or more
- Online orders can be collected
- Assembly can be booked
Cons
- Return period not stated
- Free home delivery not stated
Details Visit site ↗ 82% backed by facts
-
- Return period for an order
- 14 days
- Guarantee of 5+ years on furniture
- No
- Legal seller named on the site
- Yes
- Trading since
- 2009
- Free home delivery
- No
- Assembly service
- Yes
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- Online orders can be collected
- Assembly can be booked
- Instalments or credit available
Cons
- No guarantee of five years or more stated
- Free home delivery not stated
Details Visit site ↗ 90% backed by facts
-
- Return period for an order
- 7 days
- Guarantee of 5+ years on furniture
- No
- Legal seller named on the site
- Yes
- Trading since
- 1999
- Free home delivery
- Not verified
- Assembly service
- Yes
- Instalments or credit
- Not verified
Pros
- Names the legal seller and registration number
- Assembly can be booked
- Long track record
Cons
- Return period not stated
- No guarantee of five years or more stated
Details Visit site ↗ 60% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- Hoff (site closed to automated checks, )
- Ангстрем (site closed to automated checks, )
Sites marked as closed refuse automated reading (403 error, captcha or a robots.txt ban). We don't bypass such protection, so we can't verify their facts and they are not ranked. This says nothing about their quality. A company can send links to its official pages to [email protected].
How we calculate the Score
20%
Reliability
Whether the site names the legal seller with a registration number (in the imprint, terms or contacts) and the year the store or its company started trading.
30%
Returns and guarantee
How many days the store gives to return a sound item (the further above the legal minimum, the better), and whether it states a guarantee of five years or more on furniture.
25%
Delivery and stores
Whether home delivery can be free above a stated order value, whether an online order can be collected, and how many stores the retailer names.
25%
Assembly and payment
Whether assembly can be booked from the store, whether purchases can be paid in instalments or on credit, and the rating of the store's own App Store app.
How to choose a furniture store
Check who the seller is
Find the seller's legal name and registration number in the imprint, terms or contacts. A factory brand and its local store are often different companies, and your claim goes to the one named on the receipt.
Read the return rules before ordering
Made-to-measure and custom items, including most fitted kitchens, usually cannot be returned just because you changed your mind. Check who pays to collect a large item, because that cost can be high.
See what the guarantee really covers
A long guarantee often covers only the frame or structure, not upholstery, fabric or mechanisms. It is a voluntary promise and does not replace your legal rights for a faulty item.
Count delivery, carrying and assembly
Free delivery often stops at the kerb. Carrying upstairs, assembly, removal of old furniture and packaging disposal may be charged separately, so compare the full total.
Measure the route, not only the room
Measure doors, stairs, the lift and turns. Ask how a sofa or wardrobe is delivered and whether it comes assembled, so that it reaches the room without surprises.
Inspect on delivery and keep documents
Open the packaging and check for scratches, chips and missing parts in front of the driver, note damage on the delivery paper, and keep the receipt, contract and guarantee card. If the store does not resolve a complaint, go to the national consumer body or a recognised dispute service, then the court.
Frequently asked questions
How many days do I have to return an item bought online in Russia?
Under Article 26.1(4) of the Law on Consumer Protection, you may refuse an item bought remotely at any time before it is handed over, and within seven days after it is handed over. The item must keep its appearance and properties, and you need proof of purchase or other evidence that you bought it from this seller.
What if the store did not tell me how to return the item?
If the information on the procedure and time limits for returning an item of proper quality was not given to you in writing when it was delivered, Article 26.1 lets you refuse the item within three months of it being handed over.
How quickly must the money be refunded?
When you refuse an item bought remotely, the seller must refund what you paid, minus its costs of collecting the returned item from you, no later than ten days after you make the demand (Article 26.1).
Can I return a good-quality item bought in a shop?
Article 25 gives the right to exchange a non-food item of proper quality within fourteen days, not counting the day of purchase, if it did not suit you in shape, size, colour or configuration. Goods on the government list of non-exchangeable items are excluded.