Furniture and kitchen stores in Poland 2026: a ranking built on verified facts
A ranking of chains and online stores in Poland that sell furniture and kitchens themselves, built only on verifiable facts from their official pages: the return period they state, any guarantee of five years or more, free delivery and its threshold, collection, assembly, instalments, the number of stores, and whether they show the seller with a KRS number. Marketplaces are not included. Prices and reviews are not used. Places in the ranking are not for sale.
| # | Company | Who it serves | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | IKEA | 54 | 365 days | Not verified | Yes | Not verified | No | Yes | Yes | Seller named Assembly Instalments |
| 2 | Black Red White | 51 | 14 days | Not verified | Yes | Not verified | No | Yes | Yes | Seller named Collection Assembly Instalments |
| 3 | Bodzio | 41 | 14 days | Not verified | Yes | Not verified | Yes | No | Yes | Seller named Free delivery Instalments |
| 4 | Abra Meble | 40 | 14 days | Not verified | Yes | Not verified | No | Not verified | Yes | Seller named Collection Instalments |
-
- Return period for an order
- 365 days
- Guarantee of 5+ years on furniture
- Not verified
- Legal seller named on the site
- Yes
- Trading since
- Not verified
- Free home delivery
- No
- Assembly service
- Yes
- Instalments or credit
- Yes
Pros
- Long period to return an order
- Names the legal seller and registration number
- Assembly can be booked
- Instalments or credit available
Cons
- Free home delivery not stated
Details Visit site ↗ 65% backed by facts
-
- Return period for an order
- 14 days
- Guarantee of 5+ years on furniture
- Not verified
- Legal seller named on the site
- Yes
- Trading since
- Not verified
- Free home delivery
- No
- Assembly service
- Yes
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- Online orders can be collected
- Assembly can be booked
- Instalments or credit available
Cons
- Free home delivery not stated
Details Visit site ↗ 75% backed by facts
-
- Return period for an order
- 14 days
- Guarantee of 5+ years on furniture
- Not verified
- Legal seller named on the site
- Yes
- Trading since
- Not verified
- Free home delivery
- Yes
- Assembly service
- No
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- Home delivery can be free
- Instalments or credit available
- Large store network
Cons
- No assembly service
Details Visit site ↗ 65% backed by facts
-
- Return period for an order
- 14 days
- Guarantee of 5+ years on furniture
- Not verified
- Legal seller named on the site
- Yes
- Trading since
- Not verified
- Free home delivery
- No
- Assembly service
- Not verified
- Instalments or credit
- Yes
Pros
- Names the legal seller and registration number
- Online orders can be collected
- Instalments or credit available
Cons
- Free home delivery not stated
Details Visit site ↗ 65% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- Westwing (37% backed by facts)
How we calculate the Score
20%
Reliability
Whether the site names the legal seller with a registration number (in the imprint, terms or contacts) and the year the store or its company started trading.
30%
Returns and guarantee
How many days the store gives to return a sound item (the further above the legal minimum, the better), and whether it states a guarantee of five years or more on furniture.
25%
Delivery and stores
Whether home delivery can be free above a stated order value, whether an online order can be collected, and how many stores the retailer names.
25%
Assembly and payment
Whether assembly can be booked from the store, whether purchases can be paid in instalments or on credit, and the rating of the store's own App Store app.
How to choose a furniture store
Check who the seller is
Find the seller's legal name and registration number in the imprint, terms or contacts. A factory brand and its local store are often different companies, and your claim goes to the one named on the receipt.
Read the return rules before ordering
Made-to-measure and custom items, including most fitted kitchens, usually cannot be returned just because you changed your mind. Check who pays to collect a large item, because that cost can be high.
See what the guarantee really covers
A long guarantee often covers only the frame or structure, not upholstery, fabric or mechanisms. It is a voluntary promise and does not replace your legal rights for a faulty item.
Count delivery, carrying and assembly
Free delivery often stops at the kerb. Carrying upstairs, assembly, removal of old furniture and packaging disposal may be charged separately, so compare the full total.
Measure the route, not only the room
Measure doors, stairs, the lift and turns. Ask how a sofa or wardrobe is delivered and whether it comes assembled, so that it reaches the room without surprises.
Inspect on delivery and keep documents
Open the packaging and check for scratches, chips and missing parts in front of the driver, note damage on the delivery paper, and keep the receipt, contract and guarantee card. If the store does not resolve a complaint, go to the national consumer body or a recognised dispute service, then the court.
Frequently asked questions
How long do I have to withdraw from an online purchase in Poland?
Under the Consumer Rights Act (ustawa o prawach konsumenta), the period to withdraw from a contract concluded at a distance, including online, is 14 days. For a single item it runs from when you, or a person you named, receive the goods; for several items delivered separately, from receipt of the last one.
What if the seller did not tell me about the right of withdrawal?
According to UOKiK, if you were not informed about the right to withdraw, you can still use it for a further 12 months.
How quickly must the money be returned, and who pays return postage?
The seller must refund all your payments, including the cost of delivering the item, without delay and no later than 14 days after receiving your statement of withdrawal. You pay the direct cost of sending the item back, unless the seller agreed to pay it or did not tell you that you would have to.
How long is the seller liable for a faulty item?
The seller's liability for lack of conformity of goods with the contract lasts 2 years from delivery. It is mandatory and covers all goods, regardless of any manufacturer's guarantee.
Can I return an item bought in a shop?
The statutory right of withdrawal applies to contracts concluded at a distance or off-premises. For purchases in a shop, a return of a working item depends on the store's own rules, so check them before buying.