Electronics and appliance retailers in the US 2026: a ranking built on verified facts
A ranking of US chains and online retailers that sell electronics and home appliances themselves, built only on verifiable facts from their official pages: the return window they state for technology, whether the website names the company, the year the business started, protection plans, free delivery, store pickup and how many stores they state, financing, trade-in and the App Store rating of their app. Pure marketplaces are not included; where a retailer also has a marketplace, only its own retail counts. Every fact links to its source with the date we checked it. This is not advice to buy from a particular retailer. Places are not for sale.
| # | Company | Who it serves | ||||||
|---|---|---|---|---|---|---|---|---|
| 1 | Abt | 63 | 30 days | Yes | 1936 | Not verified | Yes | Seller named Instalments Trade-in |
| 2 | Electronic Express | 58 | 30 days | Yes | 1983 | No | Yes | Seller named Instalments |
| 3 | Staples | 54 | 14 days | Yes | 1986 | Not verified | Not verified | Seller named Click and collect |
| 4 | Best Buy | 46 | 15 days | Yes | Not verified | No | Yes | Seller named Instalments Trade-in |
-
- Return period for online orders
- 30 days
- Seller's legal entity on the website
- Yes
- In business since
- 1936
- Free home delivery
- Not verified
- Instalments or credit
- Yes
Pros
- Long period to return an online order
- Names the seller's legal entity and registration number
- Long-established retailer
- You can pay in instalments or on credit
Details Visit site ↗ 63% backed by facts
-
- Return period for online orders
- 30 days
- Seller's legal entity on the website
- Yes
- In business since
- 1983
- Free home delivery
- No
- Instalments or credit
- Yes
Pros
- Long period to return an online order
- Names the seller's legal entity and registration number
- Long-established retailer
- You can pay in instalments or on credit
Cons
- No free home delivery stated
Details Visit site ↗ 68% backed by facts
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- 1986
- Free home delivery
- Not verified
- Instalments or credit
- Not verified
Pros
- Names the seller's legal entity and registration number
- Long-established retailer
- Online orders can be collected in a shop or pickup point
- Well-rated app
Details Visit site ↗ 68% backed by facts
-
- Return period for online orders
- 15 days
- Seller's legal entity on the website
- Yes
- In business since
- Not verified
- Free home delivery
- No
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- You can pay in instalments or on credit
- Takes old devices in part exchange
- Well-rated app
Cons
- No free home delivery stated
Details Visit site ↗ 68% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- Adorama (site closed to automated checks, )
- B&H Photo (site closed to automated checks, )
- Crutchfield (site closed to automated checks, )
- Micro Center (site closed to automated checks, )
- P.C. Richard & Son (site closed to automated checks, )
Sites marked as closed refuse automated reading (403 error, captcha or a robots.txt ban). We don't bypass such protection, so we can't verify their facts and they are not ranked. This says nothing about their quality. A company can send links to its official pages to [email protected].
How we calculate the Score
25%
Reliability
Whether the website names the seller's legal entity with its registration number (in the imprint, contacts or public offer), and the year the store or its company started.
30%
Returns and warranty
How many days the store gives you to return an item of proper quality bought online (the more beyond the legal minimum, the better), and whether it sells an extended warranty beyond the manufacturer's.
25%
Delivery and pickup
Whether home delivery is free at least above a stated order value, whether an online order can be collected in the store's own shop or pickup point, and how many such places the store says it has.
20%
Payment and service
Whether you can pay in instalments or with consumer credit, whether the store takes old devices in part exchange (trade-in), and the App Store rating of its own app.
How to choose an electronics store
Check who the seller is
Look for the seller's legal entity and registration number in the imprint, contacts or public offer. On marketplaces, check which company actually sells the item: your rights are claimed from that seller.
Read the return rules before you order
For online purchases the law gives a minimum period to change your mind; some stores give more. Check from when the period runs, who pays for return postage and which goods are excluded.
Know the difference between warranty and statutory rights
The manufacturer's warranty is a voluntary promise. Your statutory rights against the seller for a faulty item exist anyway. An extended warranty is a separate paid service: read what it covers before buying it.
Compare the total cost of delivery and credit
Free delivery often starts from an order value or excludes large appliances, floor delivery and installation. For instalments, look at the total amount payable, not only the monthly payment.
Inspect the item on delivery
Check the box and the item for damage and completeness in front of the courier, and keep the receipt, the order confirmation and the warranty card.
Know where to complain
First send a written claim to the store. If it is not resolved, contact the national consumer protection authority or an approved dispute resolution body, and finally the court.
Frequently asked questions
How long does a retailer have to ship my online order?
The FTC's Mail, Internet, or Telephone Order Merchandise Rule says a seller must ship within the time it stated or, if it stated none, have a reasonable basis to expect to ship within 30 days. If it cannot, it must seek your consent to the delay.
Must a retailer give a written warranty?
No. The FTC explains that the Magnuson-Moss Warranty Act does not require any business to provide a written warranty, but a business that offers one on a consumer product must comply with the Act.
Why do return windows differ so much?
They are each retailer's own policy, and technology often has a shorter window than other goods. We show the window for most technology products; holiday extensions and membership extras are in the company notes.