Tour operators in Spain 2026: a ranking built on verified facts
A ranking of Spanish tour operators and travel agencies that organise package holidays, built only on verifiable facts: the entry in the tourism register of the autonomous community where the company is based (in Mallorca, the Consell de Mallorca register published as open data by the Balearic government, code AVBAL; in Madrid, the C.I.C.MA licence code shown by the operator, as the register has no open search), the insolvency guarantee required by article 164 of Royal Legislative Decree 1/2007 and who provides it, the year the company started, whether the website names the legal entity with its CIF and an address, whether it publishes its package travel terms, and whether a trip can be booked and paid for online. Every fact links to its source with the date we checked it. This is not advice to choose a particular operator. Places are not for sale.
| # | Company | Who it serves | |||||
|---|---|---|---|---|---|---|---|
| 1 | Mundosenior | 70 | Yes | Yes | Not verified | Yes | Register Protection Online booking Online payment |
| 2 | Logitravel | 70 | Yes | Not verified | 2004 | Yes | Register Online booking Online payment |
| 3 | Catai | 61 | Yes | Yes | 1981 | Not verified | Register Protection |
| 4 | Mapa Tours | 52 | Yes | Yes | Not verified | No | Register Protection |
| 5 | Tourmundial | 52 | Yes | Yes | Not verified | No | Register Protection |
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- Not verified
- Online booking
- Yes
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Holidays can be booked online
- Names its legal entity and registration number
Details Visit site ↗ 70% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Not verified
- In business since
- 2004
- Online booking
- Yes
Pros
- Listed in the official register
- Holidays can be booked online
- Names its legal entity and registration number
- Booking terms can be read before you pay
Details Visit site ↗ 72% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- 1981
- Online booking
- Not verified
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Names its legal entity and registration number
- Booking terms can be read before you pay
Details Visit site ↗ 61% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- Not verified
- Online booking
- No
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Names its legal entity and registration number
- Booking terms can be read before you pay
Cons
- No online booking on its own website
Details Visit site ↗ 64% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- Not verified
- Online booking
- No
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Names its legal entity and registration number
- Booking terms can be read before you pay
Cons
- No online booking on its own website
Details Visit site ↗ 64% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- Dimensiones Club (51% backed by facts)
- Halcón Viajes (59% backed by facts)
- Nautalia Viajes (57% backed by facts)
- Nuba (site closed to automated checks, )
- Panavisión Tours (52% backed by facts)
- Surland (47% backed by facts)
- TUI España (site closed to automated checks, )
Sites marked as closed refuse automated reading (403 error, captcha or a robots.txt ban). We don't bypass such protection, so we can't verify their facts and they are not ranked. This says nothing about their quality. A company can send links to its official pages to [email protected].
How we calculate the Score
40%
Reliability
Listing in the national register of tour operators (or, in Germany, which has no licence, the commercial register), protection of customers' money if the operator becomes insolvent, the year the company started and membership of the national tour operators' association or fund.
25%
Transparency
Whether the website names the legal entity with its registration number, publishes the booking terms or contract before you pay, and gives an office address.
25%
Booking
Whether a holiday can be booked online on the operator's own website and paid for online, and the App Store rating of its own app where there is one.
10%
Destinations
How many countries or destinations the operator says it sells, counted only where the operator states the number itself.
How to choose a tour operator
Find the operator in the register
Your contract names the tour operator, even if you buy from an agent. Look that company up in the official register of your country and make sure the entry is current.
Check how your money is protected
If the operator goes bust, the guarantee or insolvency scheme pays for the return trip and refunds. Find out which scheme protects your booking and whether you receive a certificate or document confirming it.
Read the contract and booking terms
Before paying, read the cancellation charges, what happens if prices change, what is included (flights, transfers, meals, insurance) and the deadline for paying the balance.
Compare the same trip
Compare identical packages: the same hotel, room, meal plan, dates and flight times. A cheaper offer often has a worse flight, no transfer or a different room type.
Pay the operator or its official agent
Pay on the operator's own website or to an agent named in the contract, and keep the contract, receipts and vouchers. Check the web address before entering card details.
Know where to complain
First send a written claim to the operator. Then you can turn to the consumer protection authority, the association's dispute scheme or the guarantee scheme, and finally to court.
Frequently asked questions
Is there a national register of tour operators in Spain?
No. Travel agencies, including the wholesalers that put packages together, are registered by the autonomous community where they are based, and each region gives them its own code. In the Balearic Islands it is AVBAL: the Mallorca register is published as open data by the Balearic government, with the company's status and whether it is a wholesaler or retailer. In Madrid the code is C.I.C.MA, and the Comunidad de Madrid announces removals from its Registro de Empresas Turísticas in the regional gazette (BOCM).
How is my money protected if the operator goes bust?
Under article 164 of Royal Legislative Decree 1/2007, every organiser and retailer of package travel established in Spain must have a guarantee against insolvency. It covers the payments travellers have made and, if transport is part of the package, their repatriation; the operator may offer to continue the trip instead.
What form does the guarantee take?
The law allows a guarantee fund, an insurance policy, a bank guarantee (aval) or another financial guarantee, on the terms set by the competent regional authority. Many operators publish the insurer's or bank's certificate on their website, with the policy or guarantee number and its validity dates.
How do I get my money back after an insolvency?
Once the operator is insolvent, the guarantee must be available and easy for travellers to access. Refunds for services that were not provided are paid without undue delay when the traveller asks. Article 165 also requires organisers and retailers to guarantee their contractual obligations to travellers, and travellers can claim that guarantee directly from the cover system.