How we rank: Tour operators
The Score (0–100) is a weighted sum of the factors below. Each factor is the weighted average of its metrics; each metric is calculated from one published fact. Missing facts score zero, and a service is ranked only when enough of its Score is backed by facts.
A service is ranked only when at least 60% of its Score is backed by verified facts.
← Tour operators in Belarus 2026: a ranking built on verified facts
Reliability 40%
Listing in the national register of tour operators (or, in Germany, which has no licence, the commercial register), protection of customers' money if the operator becomes insolvent, the year the company started and membership of the national tour operators' association or fund.
| Metric | Rule |
|---|---|
| In the official register | Yes = 100, No = 0 |
| Insolvency protection | Yes = 100, No = 0 |
| In business since | Full score at 20+ years |
| Member of the national association | Yes = 100, No = 0 |
Transparency 25%
Whether the website names the legal entity with its registration number, publishes the booking terms or contract before you pay, and gives an office address.
| Metric | Rule |
|---|---|
| Legal entity on the website | Yes = 100, No = 0 |
| Booking terms online | Yes = 100, No = 0 |
| Office address published | Yes = 100, No = 0 |
Booking 25%
Whether a holiday can be booked online on the operator's own website and paid for online, and the App Store rating of its own app where there is one.
| Metric | Rule |
|---|---|
| Online booking | Yes = 100, No = 0 |
| Online payment | Yes = 100, No = 0 |
| App Store rating | 3★ = 0, 5★ = 100, damped below 100,000 ratings |
Destinations 10%
How many countries or destinations the operator says it sells, counted only where the operator states the number itself.
| Metric | Rule |
|---|---|
| Countries or destinations stated | Logarithmic, full score at 100 |