Carbonite Safe vs Acronis True Image: which is better? Comparison 2026
By our public methodology Carbonite Safe scores 56 out of 100 and Acronis True Image scores 48. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Carbonite Safe | Acronis True Image | |
|---|---|---|
| Price & Storage | 65 | 27 |
| Privacy & Security | 67 | 100 |
| Backup Features | 43 | 20 |
| Reputation | 41 | 33 |
Pros and cons
Carbonite Safe
- You can encrypt the backup with your own key: the company cannot read it
- Unlimited or very large backup storage
- Backs up external drives too
- Your data can be shipped on a physical drive
- Deleted files are purged quickly
Acronis True Image
- You can encrypt the backup with your own key: the company cannot read it
- Security checked by an independent audit
- Phones can be backed up to the same account
- Long free trial
- High yearly price for one computer
- Small backup storage on the base plan
Facts side by side
| Fact | Carbonite Safe | Acronis True Image |
|---|---|---|
| Price per year, 1 computer (plan of 1 TB+) | $95.99 carbonite.com | $139.64 acronis.com |
| Storage on that plan, GB | Unlimited carbonite.com | 1000 acronis.com |
| Private encryption key | Yes support.carbonite.com | Yes acronis.com |
| Free trial, days | 15 days support.carbonite.com | 30 days acronis.com |
| Independent audit (SOC 2 / ISO 27001) | Not verified | Yes acronis.com |
| Two-step sign-in | Yes support.carbonite.com | Yes acronis.com |
| Deleted files kept, days | 30 support.carbonite.com | Not verified |
| External drive backup | Yes carbonite.com | Not verified |
| Phone backup | Not verified | Yes acronis.com |
| Restore on a drive by mail | Yes carbonite.com | Not verified |
| App Store rating | 4.4★ itunes.apple.com | 4.2★ itunes.apple.com |
| App Store ratings | 1,110 itunes.apple.com | 837 itunes.apple.com |
| Company headquarters | Not verified | Switzerland acronis.com |
| Company | OpenText carbonite.com | Acronis International GmbH acronis.com |
← Cloud Backup Carbonite Safe alternatives Acronis True Image alternatives