Hermes vs Deutsche Post / DHL: which is better? Comparison 2026

By our public methodology Hermes scores 72 out of 100 and Deutsche Post / DHL scores 66. Below: the factors and facts where they differ, each fact with its source.

Parcel services in Germany 2026: a ranking built on verified facts How we rank

2

Hermes

72/100
3

Deutsche Post / DHL

66/100

Score breakdown

HermesDeutsche Post / DHL
Reliability10060
Price6359
Service8671
Speed and app1878

Pros and cons

Hermes

  • Listed in the official register of postal operators
  • Long track record
  • Has its own network of parcel lockers
  • The base price includes insurance or liability cover

Deutsche Post / DHL

  • Listed in the official register of postal operators
  • Has its own network of parcel lockers
  • Well-rated app
  • Offers cash on delivery
  • Insurance costs extra

Facts side by side

FactHermesDeutsche Post / DHL
In the register of postal operatorsYes bundesnetzagentur.deYes bundesnetzagentur.de
Register entry or licence number400010 bundesnetzagentur.de710555 bundesnetzagentur.de
Price of a 2 kg domestic parcel, % of country reference105% myhermes.de111% dhl.de
Own parcel lockersYes myhermes.deYes dhl.de
Stated domestic delivery timeNot verified2 days dhl.de
Insurance included in the priceYes myhermes.deNo dhl.de
Cash on deliveryNot verifiedYes dhl.de
Sending abroadYes myhermes.deYes dhl.de
Online trackingYes myhermes.deYes dhl.de
In business since1972 hermesworld.comNot verified
App Store rating4.1★ itunes.apple.com4.7★ itunes.apple.com
App Store ratings42,421 itunes.apple.com774,034 itunes.apple.com

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