How we rank: Couriers and parcel delivery

The Score (0–100) is a weighted sum of the factors below. Each factor is the weighted average of its metrics; each metric is calculated from one published fact. Missing facts score zero, and a service is ranked only when enough of its Score is backed by facts.

A service is ranked only when at least 60% of its Score is backed by verified facts.

← Parcel services in Germany 2026: a ranking built on verified facts

Reliability 25%

Listing in the national register of postal operators kept by the regulator (or a licence number the company states) and the year the company or its national brand started.

Metric	Rule
In the register of postal operators	Yes = 100, No = 0
In business since	Full score at 20+ years

Price 30%

The cheapest published retail price for a private customer to send one domestic parcel of up to 2 kg in the smallest standard size, through any channel (branch, locker or online), including VAT and without time-limited promotions, as a percentage of the country's reference price. The lower the price, the higher the score.

Metric	Rule
Price of a 2 kg domestic parcel, % of country reference	Linear from 50 (100) to 200 (0) — lower is better

Service 30%

Own network of parcel lockers in the country, insurance or liability cover with a stated amount included in the base price, cash on delivery, sending abroad for private customers and online tracking.

Metric	Rule
Own parcel lockers	Yes = 100, No = 0
Insurance included in the price	Yes = 100, No = 0
Cash on delivery	Yes = 100, No = 0
Sending abroad	Yes = 100, No = 0
Online tracking	Yes = 100, No = 0

Speed and app 15%

The standard domestic delivery time the carrier states for the service we priced (the upper bound, in working days) and the App Store rating of its own app.

Metric	Rule
Stated domestic delivery time	Linear from 1 (100) to 5 (0) — lower is better
App Store rating	3★ = 0, 5★ = 100, damped below 100,000 ratings