Intercom:经核实的事实与评分
核实日期 2026-11-01
Score 构成
95% 由事实支撑 · 我们如何排名
Intercom 与市场对比
圆点代表该公司,竖线代表排名中所有公司的中位数。
每坐席每月价格$19.00$121.77$39.00 · 中位数 $30.00
Intercom 的优势与劣势
优点
- 通过 SOC 2 审计
- 通过 ISO 27001 认证
- 面向客户的在线聊天
- 知识库或帮助中心
缺点
- 无长期免费版
- AI 需加价或仅限高级版
全部事实
| 事实 | 数值 | 来源 | 核实日期 |
|---|---|---|---|
| 每坐席每月价格 | $39.00 move onto our Essential plan starting at $39 per seat per month | intercom.com | 2026-11-01 |
| 免费版 | 否 $29 $19 per seat/mo New customers save 35% | intercom.com | 2026-11-01 |
| 免费试用 | 是 Included in your free trial. | intercom.com | 2026-11-01 |
| 在线聊天 | 是 Messenger Shared inbox and ticketing system | intercom.com | 2026-11-01 |
| 知识库 | 是 Public help center | intercom.com | 2026-11-01 |
| 最便宜付费版含 AI | 否 Free to use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo. | intercom.com | 2026-11-01 |
| 公开 API | 是 using our APIs and SDKS | developers.intercom.com | 2026-11-01 |
| SOC 2 报告 | 是 SOC 2 Type II compliant and ISO 27001 certified. | intercom.com | 2026-11-01 |
| ISO 27001 | 是 SOC 2 Type II compliant and ISO 27001 certified. | intercom.com | 2026-11-01 |
| 数据处理协议(GDPR) | 是 will be governed by the Data Processing Addendum | intercom.com | 2026-11-01 |
| 公开状态页 | 未核实 | — | |
| App Store 评分 | 2.1★ Intercom Conversations (Intercom, Incorporated), averageUserRating 2.12717, userRatingCount 173 | itunes.apple.com | 2026-11-01 |
| App Store 评分数 | 173 Intercom Conversations (Intercom, Incorporated), averageUserRating 2.12717, userRatingCount 173 | itunes.apple.com | 2026-11-01 |
| 成立年份 | 2011 Founded as Intercom in 2011 | intercom.com | 2026-11-01 |
| 公司总部 | 美国 Intercom, Inc., a Delaware corporation with offices at 55 2nd Street | intercom.com | 2026-11-01 |
| 公司 | Intercom, Inc. Intercom, Inc., a Delaware corporation | intercom.com | 2026-11-01 |