Electronics and appliance stores in Belarus 2026: a ranking built on verified facts
A ranking of Belarusian chains and online stores that sell electronics and home appliances themselves, built only on verifiable facts from their official pages: the return period they state, whether they name the seller with its UNP, the year the business started, extended warranty, free delivery and from what order value, pickup in their own shops or pickup points and how many they state, instalments and credit, trade-in and the App Store rating of their app. Every fact links to its source with the date we checked it. This is not advice to buy from a particular store. Places are not for sale.
| # | Company | Who it serves | ||||||
|---|---|---|---|---|---|---|---|---|
| 1 | Электросила | 80 | 14 days | Yes | 1993 | Yes | Yes | Seller named Extended warranty Free delivery Click and collect Instalments Trade-in |
| 2 | Xistore | 72 | 14 days | Yes | 2021 | Yes | Yes | Seller named Extended warranty Free delivery Click and collect Instalments Trade-in |
| 3 | 5 элемент | 71 | 14 days | Yes | 2001 | Not verified | Yes | Seller named Extended warranty Click and collect Instalments Trade-in |
| 4 | 21vek.by | 62 | Not verified | Yes | 2004 | No | Yes | Seller named Extended warranty Click and collect Instalments |
| 5 | Holodilnik.by | 56 | 14 days | Yes | Not verified | Yes | Yes | Seller named Free delivery Click and collect Instalments |
| 6 | DNS | 48 | 14 days | Yes | 2024 | No | Yes | Seller named Click and collect Instalments |
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- 1993
- Free home delivery
- Yes
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Long-established retailer
- Home delivery can be free
- Online orders can be collected in a shop or pickup point
Details Visit site ↗ 95% backed by facts
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- 2021
- Free home delivery
- Yes
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Home delivery can be free
- Online orders can be collected in a shop or pickup point
- You can pay in instalments or on credit
Details Visit site ↗ 95% backed by facts
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- 2001
- Free home delivery
- Not verified
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Long-established retailer
- Online orders can be collected in a shop or pickup point
- You can pay in instalments or on credit
Details Visit site ↗ 85% backed by facts
-
- Return period for online orders
- Not verified
- Seller's legal entity on the website
- Yes
- In business since
- 2004
- Free home delivery
- No
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Long-established retailer
- Online orders can be collected in a shop or pickup point
- You can pay in instalments or on credit
Cons
- No free home delivery stated
Details Visit site ↗ 73% backed by facts
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- Not verified
- Free home delivery
- Yes
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Home delivery can be free
- Online orders can be collected in a shop or pickup point
- You can pay in instalments or on credit
Details Visit site ↗ 68% backed by facts
-
- Return period for online orders
- 14 days
- Seller's legal entity on the website
- Yes
- In business since
- 2024
- Free home delivery
- No
- Instalments or credit
- Yes
Pros
- Names the seller's legal entity and registration number
- Online orders can be collected in a shop or pickup point
- You can pay in instalments or on credit
Cons
- Only recently started
- No free home delivery stated
Details Visit site ↗ 83% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- 24shop.by (53% backed by facts)
How we calculate the Score
25%
Reliability
Whether the website names the seller's legal entity with its registration number (in the imprint, contacts or public offer), and the year the store or its company started.
30%
Returns and warranty
How many days the store gives you to return an item of proper quality bought online (the more beyond the legal minimum, the better), and whether it sells an extended warranty beyond the manufacturer's.
25%
Delivery and pickup
Whether home delivery is free at least above a stated order value, whether an online order can be collected in the store's own shop or pickup point, and how many such places the store says it has.
20%
Payment and service
Whether you can pay in instalments or with consumer credit, whether the store takes old devices in part exchange (trade-in), and the App Store rating of its own app.
How to choose an electronics store
Check who the seller is
Look for the seller's legal entity and registration number in the imprint, contacts or public offer. On marketplaces, check which company actually sells the item: your rights are claimed from that seller.
Read the return rules before you order
For online purchases the law gives a minimum period to change your mind; some stores give more. Check from when the period runs, who pays for return postage and which goods are excluded.
Know the difference between warranty and statutory rights
The manufacturer's warranty is a voluntary promise. Your statutory rights against the seller for a faulty item exist anyway. An extended warranty is a separate paid service: read what it covers before buying it.
Compare the total cost of delivery and credit
Free delivery often starts from an order value or excludes large appliances, floor delivery and installation. For instalments, look at the total amount payable, not only the monthly payment.
Inspect the item on delivery
Check the box and the item for damage and completeness in front of the courier, and keep the receipt, the order confirmation and the warranty card.
Know where to complain
First send a written claim to the store. If it is not resolved, contact the national consumer protection authority or an approved dispute resolution body, and finally the court.
Frequently asked questions
How many days do I have to return an item bought online in Belarus?
Belarusian law has no separate cooling-off period for online purchases. Article 28 of Law No. 90-Z on consumer protection lets you return or exchange a non-food item of proper quality within fourteen days of it being handed to you, unless the seller has announced a longer period. Some goods are on the government list of items that cannot be returned or exchanged.
Can I refuse an item when it is delivered?
Yes, in one case set by Article 16 of Law No. 90-Z: if, when an item sold by sample or online is delivered, you are not given the chance to get the necessary and reliable information about it, you may refuse to buy it without paying the seller's delivery costs.
How long can I claim for a faulty item?
Claims for defects can be made within the warranty period. If no warranty is set or it is shorter than two years, Article 21 of Law No. 90-Z lets you make the claim if the defect is found within two years of the item being handed to you.
How quickly must the store refund me?
When you return an item of proper quality, the refund must be paid immediately, and Article 28 of Law No. 90-Z sets a maximum of seven days. For each day of delay the seller owes a penalty of one per cent of the price.