Purplebricks: verified facts and rating
Checked 2026-11-01
Score breakdown
76% backed by facts · How we rank
Purplebricks strengths and weaknesses
Pros
- Meets its country's licence or register requirement
- Names its legal entity and registration number
- Publishes its fees
- Money held for clients is protected
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Licence or register | Yes you can request an independent review from The Property Ombudsman OR Propertymark without charge | purplebricks.co.uk | 2026-11-01 |
| Licence or register number | Not verified | — | |
| Redress scheme | The Property Ombudsman Stage 3 - The Property Ombudsman Service and Propertymark | purplebricks.co.uk | 2026-11-01 |
| Legal entity on the website | Yes Purplebricks Property Limited, 146 Freston Road, London, W10 6TR (company number 14856837) | purplebricks.co.uk | 2026-11-01 |
| Client money protection | Yes Purplebricks is part of the Propertymark Client Money Protection scheme. | purplebricks.co.uk | 2026-11-01 |
| Professional liability insurance | Not verified | — | |
| Member of a professional body | Yes Purplebricks is a member of Propertymark. | purplebricks.co.uk | 2026-11-01 |
| Fees published | Yes Sell for as little as £999 no upfront fees ... Purplebricks service is a fixed fee including VAT | purplebricks.co.uk | 2026-11-01 |
| Complaints procedure | Yes you’ll be provided with a final written response within 15 working days | purplebricks.co.uk | 2026-11-01 |
| Listings on its own website | Yes Find a property | purplebricks.co.uk | 2026-11-01 |
| In business since | Not verified | — | |
| Offices (stated by the agency) | Not verified | — | |
| App Store rating | 2.6★ Purplebricks Selling, seller Purplebricks Property Limited, averageUserRating 2.625 | itunes.apple.com | 2026-11-01 |
| App Store ratings | 8 userRatingCount 8 | itunes.apple.com | 2026-11-01 |
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