Hughes: verified facts and rating
Return period for online orders: 14 days Checked 2026-11-01
Score breakdown
85% backed by facts · How we rank
Hughes against the market
The dot is the company, the line is the median of all companies in this ranking.
Return period for online orders14 days30 days14 days · median 30 days
Hughes strengths and weaknesses
Pros
- Names the seller's legal entity and registration number
- Long-established retailer
- Home delivery can be free
- Online orders can be collected in a shop or pickup point
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Return period for online orders | 14 days Returns requests must be made within 14 days after your delivery and under the following conditions for a full refund | hughes.co.uk | 2026-11-01 |
| Seller's legal entity on the website | Yes Hughes TV And Audio Limited, Unit 1-5 Warwick Court, Ellough Industrial Estate, Ellough, Beccles, NR34 7FD (Company Registration Number 00695682) | hughes.co.uk | 2026-11-01 |
| Registration number | Company No. 00695682 (Company Registration Number 00695682) | hughes.co.uk | 2026-11-01 |
| In business since | 1921 Frank Hughes founded the business in 1921 after serving in the Great War. | hughes.co.uk | 2026-11-01 |
| Extended warranty | Yes who wish to insure their electronic appliances and/or household goods against breakdown and accidental damage. The policy can be purchased within 45 days of buying your product. | hughes.co.uk | 2026-11-01 |
| Free home delivery | Yes Small appliances £5.99 (Free on orders over £70) + £5 Large appliances £19.99 (Free on orders £400 and over) | hughes.co.uk | 2026-11-01 |
| Free delivery from | over £70 (small appliances); £400 and over (large appliances) Small appliances £5.99 (Free on orders over £70) + £5 Large appliances £19.99 (Free on orders £400 and over) | hughes.co.uk | 2026-11-01 |
| Click and collect | Yes Shop online and pick up from your local Hughes store in record time as part of our handy click & collect service. | hughes.co.uk | 2026-11-01 |
| Shops and pickup points (as stated) | Not verified | — | |
| Own shops (as stated) | 19 we’ve expanded to 19 stores and 3 service centres throughout East Anglia | hughes.co.uk | 2026-11-01 |
| Instalments or credit | Yes Choose Klarna Financing and spread the cost over 6-24 months interest free. | hughes.co.uk | 2026-11-01 |
| Trade-in | Not verified | — | |
| App Store rating | Not verified | — | |
| App Store ratings | Not verified | — |
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