Tour operators in Russia 2026: a ranking built on verified facts
A ranking of Russian tour operators that sell package holidays, built only on verifiable facts: the number in the Unified Federal Register of Tour Operators, the financial guarantee (liability insurance or a bank guarantee) and its amount, membership of the Turpomoshch association, the year the company started, whether the website names the legal entity with its INN and OGRN, an address and the contract, and whether a tour can be booked and paid for online. Every fact links to its source with the date we checked it. This is not advice to choose a particular operator. Places are not for sale.
| # | Company | Who it serves | |||||
|---|---|---|---|---|---|---|---|
| 1 | ANEX Tour | 93 | Yes | Yes | 1996 | Yes | Register Protection Member of the national association Online booking Online payment |
| 2 | Алеан | 87 | Yes | Yes | 1993 | Yes | Register Protection Member of the national association Online booking Online payment |
| 3 | Библио-Глобус | 74 | Yes | Yes | 1994 | Yes | Register Protection Member of the national association Online booking Online payment |
| 4 | Амиго-С | 71 | Yes | Yes | 2007 | Not verified | Register Protection Member of the national association Online payment |
| 5 | Мультитур | 70 | Yes | Not verified | 1999 | Yes | Register Member of the national association Online booking Online payment |
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- 1996
- Online booking
- Yes
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Holidays can be booked online
- Names its legal entity and registration number
Details Visit site ↗ 94% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- 1993
- Online booking
- Yes
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Holidays can be booked online
- Names its legal entity and registration number
Details Visit site ↗ 90% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- 1994
- Online booking
- Yes
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Holidays can be booked online
- Booking terms can be read before you pay
Details Visit site ↗ 74% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Yes
- In business since
- 2007
- Online booking
- Not verified
Pros
- Listed in the official register
- Customers' money is protected if the operator goes bust
- Names its legal entity and registration number
- Booking terms can be read before you pay
Details Visit site ↗ 71% backed by facts
-
- In the official register
- Yes
- Insolvency protection
- Not verified
- In business since
- 1999
- Online booking
- Yes
Pros
- Listed in the official register
- Holidays can be booked online
- Names its legal entity and registration number
- Booking terms can be read before you pay
Details Visit site ↗ 70% backed by facts
Not ranked yet: not enough verified data
These services are known to us, but we haven't verified enough facts to rank them fairly.
- PAC GROUP (45% backed by facts)
- Space Travel (55% backed by facts)
- АРТ-ТУР (59% backed by facts)
- Дельфин (55% backed by facts)
How we calculate the Score
40%
Reliability
Listing in the national register of tour operators (or, in Germany, which has no licence, the commercial register), protection of customers' money if the operator becomes insolvent, the year the company started and membership of the national tour operators' association or fund.
25%
Transparency
Whether the website names the legal entity with its registration number, publishes the booking terms or contract before you pay, and gives an office address.
25%
Booking
Whether a holiday can be booked online on the operator's own website and paid for online, and the App Store rating of its own app where there is one.
10%
Destinations
How many countries or destinations the operator says it sells, counted only where the operator states the number itself.
How to choose a tour operator
Find the operator in the register
Your contract names the tour operator, even if you buy from an agent. Look that company up in the official register of your country and make sure the entry is current.
Check how your money is protected
If the operator goes bust, the guarantee or insolvency scheme pays for the return trip and refunds. Find out which scheme protects your booking and whether you receive a certificate or document confirming it.
Read the contract and booking terms
Before paying, read the cancellation charges, what happens if prices change, what is included (flights, transfers, meals, insurance) and the deadline for paying the balance.
Compare the same trip
Compare identical packages: the same hotel, room, meal plan, dates and flight times. A cheaper offer often has a worse flight, no transfer or a different room type.
Pay the operator or its official agent
Pay on the operator's own website or to an agent named in the contract, and keep the contract, receipts and vouchers. Check the web address before entering card details.
Know where to complain
First send a written claim to the operator. Then you can turn to the consumer protection authority, the association's dispute scheme or the guarantee scheme, and finally to court.
Frequently asked questions
How do I check a tour operator in Russia?
Make sure the company is in the Unified Federal Register of Tour Operators, now published by the Ministry of Economic Development; you can search by name or INN. Outbound tour operators can also be found in the register of the Turpomoshch association on tourpom.ru or in its 'Tourist Assistant' app.
What is a tour operator's financial guarantee?
It is liability insurance or a bank guarantee. If the operator stops trading, the tourist can claim real damages (transport and accommodation costs) directly from the insurer or the bank, up to the guarantee amount. Operators publish the amount and the guarantor on their websites.
What is Turpomoshch?
Turpomoshch is the association that every outbound tour operator must join. It organises emergency help for tourists left abroad without a return ticket or accommodation because of an operator's financial trouble. Since 2017 it has also formed tour operators' personal liability funds.
What is a personal liability fund for?
A fund is built separately for each outbound tour operator. It covers tourists' real damages when the insurer's or bank's payout is not enough, and once it reaches its maximum size, it pays them directly.