IONOS vs ScalaHosting: which is better? Comparison 2026
By our public methodology IONOS scores 79 out of 100 and ScalaHosting scores 74. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| IONOS | ScalaHosting | |
|---|---|---|
| Reliability | 100 | 96 |
| Price | 98 | 78 |
| Features | 50 | 77 |
| Support | 33 | 67 |
| Transparency | 100 | 0 |
Pros and cons
IONOS
- Low price of the entry plan
- High uptime guarantee in the terms
- Renewal price is shown upfront
- Money-back guarantee of 30 days or more
ScalaHosting
- Low price of the entry plan
- High uptime guarantee in the terms
- Live chat support around the clock
- Renewal price is shown upfront
- No phone support
Facts side by side
| Fact | IONOS | ScalaHosting |
|---|---|---|
| Uptime guarantee | 100.0% ionos.com | 99.9% scalahosting.com |
| Money-back guarantee | 30 days ionos.com | 30 days scalahosting.com |
| Company founded | 1988 ionos.com | 2007 scalahosting.com |
| Daily backups on the cheapest plan | Yes ionos.com | Yes scalahosting.com |
| Cheapest plan, per month (12-month term) | $1.00 ionos.com | $2.95 scalahosting.com |
| Renewal price shown on the pricing page | Yes ionos.com | Yes scalahosting.com |
| Free domain with the cheapest plan | Yes ionos.com | Not verified |
| Free SSL certificate | Yes ionos.com | Yes scalahosting.com |
| Data-center locations | Not verified | 15 scalahosting.com |
| Staging environment | Not verified | Yes scalahosting.com |
| Email mailboxes included | Yes ionos.com | Not verified |
| 24/7 live chat | Not verified | Yes scalahosting.com |
| Phone support | Yes ionos.com | No scalahosting.com |
| Public status page | Yes ionos-status.com | Not verified |
| ISO 27001 or SOC 2 | Yes ionos.com | Not verified |
| Company headquarters | Germany ionos.com | United States scalahosting.com |
| Company | IONOS Group SE ionos.com | Scala Hosting LLC scalahosting.com |