How we rank: Web hosting
The Score (0–100) is a weighted sum of the factors below. Each factor is the weighted average of its metrics; each metric is calculated from one published fact. Missing facts score zero, and a service is ranked only when enough of its Score is backed by facts.
A service is ranked only when at least 70% of its Score is backed by verified facts.
Reliability 30%
Uptime guaranteed in the SLA or terms (99% scores 0, 100% scores 100), the money-back period (30 days or more gets full credit), automatic daily backups on the cheapest plan, and the company's track record (20+ years gets full credit).
| Metric | Rule |
|---|---|
| Uptime guarantee | Linear from 99 (0) to 100 (100) |
| Money-back guarantee | Linear from 0 (0) to 30 (100) |
| Company founded | Full score at 20+ years |
| Daily backups on the cheapest plan | Yes = 100, No = 0 |
Price 25%
Monthly price of the cheapest shared or managed WordPress plan on a 12-month term ($0 scores 100, $30 or more scores 0), whether the renewal price is shown on the pricing page, and a free domain with that plan.
| Metric | Rule |
|---|---|
| Cheapest plan, per month (12-month term) | Linear from 0 (100) to 30 (0) — lower is better |
| Renewal price shown on the pricing page | Yes = 100, No = 0 |
| Free domain with the cheapest plan | Yes = 100, No = 0 |
Features 20%
Free SSL certificate, number of data-center locations (log scale, full credit at 30), a staging environment and email mailboxes on the cheapest plan.
| Metric | Rule |
|---|---|
| Free SSL certificate | Yes = 100, No = 0 |
| Data-center locations | Logarithmic, full score at 30 |
| Staging environment | Yes = 100, No = 0 |
| Email mailboxes included | Yes = 100, No = 0 |
Support 15%
Live chat available 24/7 and phone support for hosting customers.
| Metric | Rule |
|---|---|
| 24/7 live chat | Yes = 100, No = 0 |
| Phone support | Yes = 100, No = 0 |
Transparency 10%
A public status page with incidents and an ISO 27001 or SOC 2 certification stated on an official page.
| Metric | Rule |
|---|---|
| Public status page | Yes = 100, No = 0 |
| ISO 27001 or SOC 2 | Yes = 100, No = 0 |