IONOS: verified facts and rating
Checked 2026-10-29
Score breakdown
80% backed by facts · How we rank
IONOS against the market
The dot is the company, the line is the median of all companies in this ranking.
Uptime guarantee99.9%100%100.0% · median 99.9%
Money-back guarantee0 days30 days30 days · median 30 days
Cheapest plan, per month (12-month term)$1.00$30.00$1.00 · median $2.95
IONOS strengths and weaknesses
Pros
- Low price of the entry plan
- High uptime guarantee in the terms
- Renewal price is shown upfront
- Money-back guarantee of 30 days or more
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Uptime guarantee | 100.0% | ionos.com | 2026-10-29 |
| Money-back guarantee | 30 days | ionos.com | 2026-10-29 |
| Company founded | 1988 | ionos.com | 2026-10-29 |
| Daily backups on the cheapest plan | Yes | ionos.com | 2026-10-29 |
| Cheapest plan, per month (12-month term) | $1.00 | ionos.com | 2026-10-29 |
| Renewal price shown on the pricing page | Yes | ionos.com | 2026-10-29 |
| Free domain with the cheapest plan | Yes | ionos.com | 2026-10-29 |
| Free SSL certificate | Yes | ionos.com | 2026-10-29 |
| Data-center locations | Not verified | — | |
| Staging environment | Not verified | — | |
| Email mailboxes included | Yes | ionos.com | 2026-10-29 |
| 24/7 live chat | Not verified | — | |
| Phone support | Yes | ionos.com | 2026-10-29 |
| Public status page | Yes | ionos-status.com | 2026-10-29 |
| ISO 27001 or SOC 2 | Yes | ionos.com | 2026-10-29 |
| Company headquarters | Germany | ionos.com | 2026-10-29 |
| Company | IONOS Group SE | ionos.com | 2026-10-29 |