Bank Mandiri vs HSBC Indonesia: which is better? Comparison 2026
By our public methodology Bank Mandiri scores 86 out of 100 and HSBC Indonesia scores 83. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Bank Mandiri | HSBC Indonesia | |
|---|---|---|
| Safety | 98 | 80 |
| Digital services | 86 | 86 |
| Products | 100 | 83 |
| Transparency | 50 | 83 |
Pros and cons
Bank Mandiri
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
HSBC Indonesia
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Publishes annual reports
Facts side by side
| Fact | Bank Mandiri | HSBC Indonesia |
|---|---|---|
| Licensed since | 1998 bankmandiri.co.id | 1884 about.hsbc.co.id |
| Deposit protection | Yes bankmandiri.co.id | Yes lps.go.id |
| Agency rating | Yes bankmandiri.co.id | Not verified |
| Annual reports online | Yes bankmandiri.co.id | Yes about.hsbc.co.id |
| Mobile app | Yes bankmandiri.co.id | Yes hsbc.co.id |
| Open an account online | Yes bankmandiri.co.id | Yes hsbc.co.id |
| Instant payments | Yes bankmandiri.co.id | Yes hsbc.co.id |
| Retail lines offered (of 6) | 6 bankmandiri.co.id | 5 hsbc.co.id |
| Tariffs online | Yes bankmandiri.co.id | Yes hsbc.co.id |
| Deposit rates online | Not verified | Yes hsbc.co.id |
| Complaints procedure published | Yes bankmandiri.co.id | Yes hsbc.co.id |