Banks in the United Arab Emirates 2026: a ranking built on verified facts

A ranking of banks in the United Arab Emirates that serve private customers, built only on verifiable facts: since when the bank has been operating, whether it holds its own current rating from a recognised agency, whether it publishes reports, whether you can open an account remotely and send instant Aani payments, and whether its tariffs, deposit rates and complaints procedure are published. Banks in the UAE are licensed and supervised by the Central Bank of the UAE (CBUAE). Every fact links to its source with the date we checked it. We do not compare the size of rates or fees. This is not financial advice. Places are not for sale.

8 rankedUpdated How we rank

#CompanyWho it serves
1Emirates NBD731963Not verifiedNot verifiedApp Account online Instant payments
2Abu Dhabi Islamic Bank (ADIB)73Not verifiedNot verifiedYesAgency rating App Account online Instant payments 24/7
3Mashreq701967Not verifiedNot verifiedApp Account online Instant payments 24/7
4Dubai Islamic Bank701975Not verifiedNot verifiedApp Account online Instant payments
5National Bank of Fujairah (NBF)671982Not verifiedYesAgency rating App Instant payments
6Emirates Islamic602004Not verifiedNot verifiedApp Account online Instant payments
7First Abu Dhabi Bank (FAB)60Not verifiedNot verifiedYesAgency rating App Account online Instant payments
8HSBC UAE581946Not verifiedNot verifiedApp Account online Instant payments
  1. 1

    Emirates NBD

    73/100

    App Account online Instant payments

    Safety50
    Digital services86
    Products100
    Transparency83
    Licensed since
    1963
    Deposit protection
    Not verified
    Agency rating
    Not verified

    Pros

    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Publishes annual reports
    • Has a mobile app

    Details Visit site ↗ 73% backed by facts

  2. 2

    Abu Dhabi Islamic Bank (ADIB)

    73/100

    Agency rating App Account online Instant payments 24/7

    Safety40
    Digital services100
    Products100
    Transparency83
    Licensed since
    Not verified
    Deposit protection
    Not verified
    Agency rating
    Yes

    Pros

    • Wide range of products for private customers
    • Holds its own current rating from a recognised agency
    • Publishes annual reports
    • Has a mobile app

    Details Visit site ↗ 73% backed by facts

  3. 3

    Mashreq

    70/100

    App Account online Instant payments 24/7

    Safety50
    Digital services100
    Products100
    Transparency50
    Licensed since
    1967
    Deposit protection
    Not verified
    Agency rating
    Not verified

    Pros

    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Publishes annual reports
    • Has a mobile app

    Details Visit site ↗ 70% backed by facts

  4. 4

    Dubai Islamic Bank

    70/100

    App Account online Instant payments

    Safety50
    Digital services86
    Products100
    Transparency67
    Licensed since
    1975
    Deposit protection
    Not verified
    Agency rating
    Not verified

    Pros

    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Publishes annual reports
    • Has a mobile app

    Details Visit site ↗ 70% backed by facts

  5. 5

    National Bank of Fujairah (NBF)

    67/100

    Agency rating App Instant payments

    Safety70
    Digital services57
    Products100
    Transparency50
    Licensed since
    1982
    Deposit protection
    Not verified
    Agency rating
    Yes

    Pros

    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Holds its own current rating from a recognised agency
    • Publishes annual reports

    Details Visit site ↗ 67% backed by facts

  6. 6

    Emirates Islamic

    60/100

    App Account online Instant payments

    Safety42
    Digital services86
    Products100
    Transparency33
    Licensed since
    2004
    Deposit protection
    Not verified
    Agency rating
    Not verified

    Pros

    • Wide range of products for private customers
    • Publishes annual reports
    • Has a mobile app
    • New customers can open an account without visiting a branch

    Details Visit site ↗ 63% backed by facts

  7. 7

    First Abu Dhabi Bank (FAB)

    60/100

    Agency rating App Account online Instant payments

    Safety40
    Digital services86
    Products83
    Transparency50
    Licensed since
    Not verified
    Deposit protection
    Not verified
    Agency rating
    Yes

    Pros

    • Wide range of products for private customers
    • Holds its own current rating from a recognised agency
    • Publishes annual reports
    • Has a mobile app

    Details Visit site ↗ 62% backed by facts

  8. 8

    HSBC UAE

    58/100

    App Account online Instant payments

    Safety30
    Digital services86
    Products100
    Transparency50
    Licensed since
    1946
    Deposit protection
    Not verified
    Agency rating
    Not verified

    Pros

    • Wide range of products for private customers
    • Long track record as a licensed bank
    • Has a mobile app
    • New customers can open an account without visiting a branch

    Details Visit site ↗ 62% backed by facts

Not ranked yet: not enough verified data

These services are known to us, but we haven't verified enough facts to rank them fairly.

How we calculate the Score

40%

Safety

The year the bank was licensed (from the central bank's register or, where the register shows no date, from the official website), membership of a deposit protection scheme, a current rating of the bank itself from a recognised agency (a parent group's rating does not count) and published annual reports.

25%

Digital services

Whether there is a mobile app, whether a new customer can join without visiting a branch, whether the bank supports the national instant payment system, and whether 24/7 support with a human agent is available.

15%

Products

How many of six main retail lines the bank offers: current account, savings or deposits, cards, consumer loans, mortgages and investments.

20%

Transparency

Whether tariffs and current deposit rates are published without logging in (we count the fact of publication, not the level of the rate), whether the complaints procedure is described, and how many branches the bank has in the country.

How we rank

How to choose a bank

  1. Check the licence in the register

    Only banks licensed by the central bank or supervisor may take deposits. Find the bank in the register on the regulator's website and make sure the licence is valid: the National Bank in Belarus, the Bank of Russia, ARDFM in Kazakhstan, KNF in Poland, BaFin in Germany.

  2. Find out whether your money is protected

    Check whether the bank belongs to a deposit protection scheme, which accounts it covers and what the compensation limit is. These are national rules and can change, so read them on the scheme's own website.

  3. Read the tariffs, not the advert

    The cost of an account is set by the contract and the price list: maintenance fees, cash withdrawals, transfers, conditions for a free plan. Make sure the document is current and keep a copy of the terms you signed up to.

  4. Compare rates on the day you decide

    Deposit and loan rates change often, so we do not publish them. Look up the rate on the bank's official website on the day you apply, and read the terms: duration, top-ups, early withdrawal, effective rate.

  5. Think about how you will use the bank

    If you need cash and face-to-face help, look at branches near you; if not, look at the app and support. Your account in one bank does not have to be your only one.

  6. Protect access to your account

    Install the app only from a link on the bank's official website, check the site's address, and never share codes from messages. Bank staff do not ask for them on the phone.

  7. Know where to complain

    First file a written complaint with the bank and keep its reference number. If the answer does not satisfy you, go to the financial ombudsman where one exists or to the supervisor, then to court. The route is usually published on the bank's website.

Frequently asked questions

Who licenses banks in the UAE?

The Central Bank of the UAE (CBUAE). Banks state their licence on their own websites, usually in the footer (for example, "licensed by the Central Bank of the UAE"). To be sure, compare the bank's legal name with the list of licensed financial institutions on the CBUAE website, centralbank.ae.

Are bank deposits insured in the UAE?

We did not find a general deposit insurance scheme for UAE bank deposits on the official pages we could open, so the deposit protection fact is empty for UAE banks rather than marked yes or no. Ask your bank directly how your deposit is protected.

What is Aani?

Aani is the UAE's national instant payment platform, launched by the Central Bank of the UAE and operated by Al Etihad Payments. It lets you send money in seconds using a mobile number instead of an IBAN. We mark a bank as supporting fast payments if its own website offers Aani transfers.

Where can I complain if my bank does not solve the problem?

First complain to the bank itself: most banks in the ranking publish a complaints page. If the bank does not resolve the complaint, banks direct customers to Sanadak (sanadak.gov.ae); for example, National Bank of Fujairah says you can escalate if you have not received a resolution within 30 calendar days.