HDFC Bank vs ICICI Bank: which is better? Comparison 2026
By our public methodology HDFC Bank and ICICI Bank score the same — 93 out of 100. Below: where they differ by factor and by fact.
Score breakdown
| HDFC Bank | ICICI Bank | |
|---|---|---|
| Safety | 100 | 100 |
| Digital services | 86 | 86 |
| Products | 100 | 100 |
| Transparency | 83 | 83 |
Pros and cons
HDFC Bank
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
ICICI Bank
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
Facts side by side
| Fact | HDFC Bank | ICICI Bank |
|---|---|---|
| Licensed since | 1994 hdfc.bank.in | 1994 icici.bank.in |
| Deposit protection | Yes hdfc.bank.in | Yes icici.bank.in |
| Agency rating | Yes homeloans.hdfc.bank.in | Yes icici.bank.in |
| Annual reports online | Yes hdfc.bank.in | Yes icici.bank.in |
| Mobile app | Yes hdfc.bank.in | Yes icici.bank.in |
| Open an account online | Yes hdfc.bank.in | Yes icici.bank.in |
| Instant payments | Yes hdfc.bank.in | Yes icici.bank.in |
| 24/7 support | No hdfc.bank.in | Not verified |
| Retail lines offered (of 6) | 6 hdfc.bank.in | 6 icicibank.com |
| Tariffs online | Yes hdfc.bank.in | Yes icici.bank.in |
| Deposit rates online | Yes hdfc.bank.in | Yes icici.bank.in |
| Complaints procedure published | Yes hdfc.bank.in | Yes icici.bank.in |