Videotron vs Freedom Mobile: which is better? Comparison 2026
By our public methodology Videotron scores 67 out of 100 and Freedom Mobile scores 60. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Videotron | Freedom Mobile | |
|---|---|---|
| Network | 75 | 99 |
| Cost | 67 | 0 |
| Service | 50 | 50 |
| Transparency | 67 | 100 |
Pros and cons
Videotron
- Listed by the telecom regulator
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
- Human support is not 24/7
Freedom Mobile
- Listed by the telecom regulator
- Commercial 5G for consumers
- High officially stated population coverage
- Runs its own radio network
- Human support is not 24/7
Facts side by side
| Fact | Videotron | Freedom Mobile |
|---|---|---|
| Listed by the regulator | Yes ised-isde.canada.ca | Yes ised-isde.canada.ca |
| Own radio network | Yes videotron.com | Yes freedommobile.ca |
| Commercial 5G | Yes videotron.com | Yes freedommobile.ca |
| Stated population coverage | Not verified | 99% freedommobile.ca |
| Price index (100 = cheapest in the country) | 167 videotron.com | Not verified |
| Commercial 4G | Yes videotron.com | Yes freedommobile.ca |
| eSIM | Yes videotron.com | Yes freedommobile.ca |
| International roaming | Yes videotron.com | Yes freedommobile.ca |
| 24/7 human support | No videotron.com | No freedommobile.ca |
| Tariff terms published | Yes videotron.com | Yes shop.freedommobile.ca |
| Complaints procedure published | Not verified | Yes freedommobile.ca |