Videotron: verified facts and rating
Commercial 5G: Yes Checked 2026-10-30
Score breakdown
83% backed by facts · How we rank
Videotron against the market
The dot is the company, the line is the median of all companies in this ranking.
Price index (100 = cheapest in the country)167267167 · median 217
Videotron strengths and weaknesses
Pros
- Listed by the telecom regulator
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
Cons
- Human support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Listed by the regulator | Yes ISED, 3800 MHz Auction — Final Results (Updated June 05, 2024): Vidéotron ltée, 305 licences; реестр CRTC недоступен | ised-isde.canada.ca | 2026-10-30 |
| Own radio network | Yes Videotron is an excellent Mobility service provider thanks to its ultravast and high-performance LTE and 5G networks | videotron.com | 2026-10-30 |
| Commercial 5G | Yes | videotron.com | 2026-10-30 |
| Stated population coverage | Not verified | — | |
| Price index (100 = cheapest in the country) | 167 Videotron 25 GB Canada and United States, $50.00/month listed before discounts ("From $34" only with Internet, second line and $1 plan discount), 25 GB, unlimited calling and texting in Canada and the U.S., no-commitment plan, zero activation fee, postpaid, Quebec site, before taxes · 50 CAD · index 100 = 30 CAD (Lucky Mobile) | videotron.com | 2026-10-30 |
| Commercial 4G | Yes | videotron.com | 2026-10-30 |
| eSIM | Yes Complete the activation of your device, SIM/eSIM | videotron.com | 2026-10-30 |
| International roaming | Yes | videotron.com | 2026-10-30 |
| Self-care app | Not verified | — | |
| 24/7 human support | No Customer service chat and phone: Monday to Friday: 8 a.m. to 7 p.m., Saturday and Sunday: 9 a.m. to 6 p.m. | videotron.com | 2026-10-30 |
| Tariff terms published | Yes | videotron.com | 2026-10-30 |
| Complaints procedure published | Not verified | — |