CIBC vs Desjardins: which is better? Comparison 2026
By our public methodology CIBC and Desjardins score the same — 96 out of 100. Below: where they differ by factor and by fact.
Score breakdown
| CIBC | Desjardins | |
|---|---|---|
| Safety | 100 | 100 |
| Digital services | 86 | 86 |
| Products | 100 | 100 |
| Transparency | 100 | 99 |
Pros and cons
CIBC
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
Desjardins
- Wide range of products for private customers
- Long track record as a licensed bank
- Member of a deposit protection scheme
- Holds its own current rating from a recognised agency
Facts side by side
| Fact | CIBC | Desjardins |
|---|---|---|
| Licensed since | 1867 cibc.com | 1900 desjardins.com |
| Deposit protection | Yes cdic.ca | Yes desjardins.com |
| Agency rating | Yes cibc.com | Yes desjardins.com |
| Annual reports online | Yes cibc.com | Yes desjardins.com |
| Mobile app | Yes cibc.com | Yes desjardins.com |
| Open an account online | Yes cibc.com | Yes desjardins.com |
| Instant payments | Yes cibc.com | Yes desjardins.com |
| 24/7 support | No cibc.com | Not verified |
| Retail lines offered (of 6) | 6 cibc.com | 6 desjardins.com |
| Tariffs online | Yes cibc.com | Yes desjardins.com |
| Deposit rates online | Yes cibc.com | Yes desjardins.com |
| Complaints procedure published | Yes cibc.com | Yes desjardins.com |
| Branches in the country | 987 cibc.com | 547 desjardins.com |