Bell vs Videotron: which is better? Comparison 2026
By our public methodology Bell scores 68 out of 100 and Videotron scores 67. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Bell | Videotron | |
|---|---|---|
| Network | 99 | 75 |
| Cost | 17 | 67 |
| Service | 67 | 50 |
| Transparency | 100 | 67 |
Pros and cons
Bell
- Listed by the telecom regulator
- Commercial 5G for consumers
- High officially stated population coverage
- Runs its own radio network
- Reference tariff well above the cheapest in the country
- Human support is not 24/7
Videotron
- Listed by the telecom regulator
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
- Human support is not 24/7
Facts side by side
| Fact | Bell | Videotron |
|---|---|---|
| Listed by the regulator | Yes ised-isde.canada.ca | Yes ised-isde.canada.ca |
| Own radio network | Yes bell.ca | Yes videotron.com |
| Commercial 5G | Yes bell.ca | Yes videotron.com |
| Stated population coverage | 99% bell.ca | Not verified |
| Price index (100 = cheapest in the country) | 267 bell.ca | 167 videotron.com |
| Commercial 4G | Yes bell.ca | Yes videotron.com |
| eSIM | Yes bell.ca | Yes videotron.com |
| International roaming | Yes bell.ca | Yes videotron.com |
| Self-care app | Yes support.bell.ca | Not verified |
| 24/7 human support | No support.bell.ca | No videotron.com |
| Tariff terms published | Yes bell.ca | Yes videotron.com |
| Complaints procedure published | Yes support.bell.ca | Not verified |