Moose Mobile vs Telstra: which is better? Comparison 2026
By our public methodology Moose Mobile scores 73 out of 100 and Telstra scores 64. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| Moose Mobile | Telstra | |
|---|---|---|
| Network | 57 | 50 |
| Cost | 100 | 48 |
| Service | 50 | 100 |
| Transparency | 100 | 100 |
Pros and cons
Moose Mobile
- Reference tariff among the cheapest in the country
- Commercial 5G for consumers
- High officially stated population coverage
- Offers eSIM to new customers
- Uses another operator's network
- Human support is not 24/7
Telstra
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
- Human support stated as 24/7
Facts side by side
| Fact | Moose Mobile | Telstra |
|---|---|---|
| Own radio network | No moosemobile.com.au | Yes telstra.com.au |
| Commercial 5G | Yes moosemobile.com.au | Yes telstra.com.au |
| Stated population coverage | 99% moosemobile.com.au | Not verified |
| Price index (100 = cheapest in the country) | 100 moosemobile.com.au | 205 telstra.com.au |
| Commercial 4G | Yes moosemobile.com.au | Yes telstra.com.au |
| eSIM | Yes moosemobile.com.au | Yes telstra.com.au |
| International roaming | Not verified | Yes telstra.com.au |
| Self-care app | Yes moosemobile.com.au | Yes telstra.com.au |
| 24/7 human support | No moosemobile.com.au | Yes telstra.com.au |
| Tariff terms published | Yes moosemobile.com.au | Yes telstra.com.au |
| Complaints procedure published | Yes moosemobile.com.au | Yes telstra.com.au |