Westpac (loans) vs CommBank (loans): which is better? Comparison 2026

By our public methodology Westpac (loans) scores 81 out of 100 and CommBank (loans) scores 80. Below: the factors and facts where they differ, each fact with its source.

Personal loans in Australia 2026: licensed lenders ranked How we rank

2

Westpac (loans)

81/100
3

CommBank (loans)

80/100

Score breakdown

Westpac (loans)CommBank (loans)
Licence100100
Transparency8080
Cost5959
Service7063

Pros and cons

Westpac (loans)

  • Long licence history
  • Licence confirmed by the official list or a stated licence number
  • Fees or full loan terms are readable without login
  • Publishes how to complain
  • An arrangement fee can apply
  • A charge can apply to early repayment

CommBank (loans)

  • Long licence history
  • Licence confirmed by the official list or a stated licence number
  • Fees or full loan terms are readable without login
  • Publishes how to complain
  • An arrangement fee can apply
  • A charge can apply to early repayment

Facts side by side

FactWestpac (loans)CommBank (loans)
Licensed since1817 westpac.com.au1911 commbank.com.au
Licensed by the regulatorYes apra.gov.auYes apra.gov.au
Published rate, % of country reference83% westpac.com.au82% commbank.com.au
Free early repaymentNo westpac.com.auNo commbank.com.au
No arrangement feeNo westpac.com.auNo commbank.com.au
Fees or terms publishedYes westpac.com.auYes commbank.com.au
Complaints procedureYes westpac.com.auYes commbank.com.au
Online application for new customersYes westpac.com.auYes commbank.com.au
Support hours a week60 h westpac.com.auNot verified
Maximum amount, % of country reference133% westpac.com.au95% commbank.com.au
Longest term84 mo westpac.com.au84 mo commbank.com.au

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