CommBank (loans): verified facts and rating
Licensed since: 1911 Checked 2026-10-30
Score breakdown
98% backed by facts · How we rank
CommBank (loans) against the market
The dot is the company, the line is the median of all companies in this ranking.
Published rate, % of country reference81%158%82% · median 100%
Maximum amount, % of country reference95%133%95% · median 100%
Longest term84 mo120 mo84 mo · median 84 mo
CommBank (loans) strengths and weaknesses
Pros
- Long licence history
- Licence confirmed by the official list or a stated licence number
- Fees or full loan terms are readable without login
- Publishes how to complain
Cons
- An arrangement fee can apply
- A charge can apply to early repayment
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Licensed since | 1911 Commonwealth Bank was founded under the Commonwealth Bank Act in 1911 and commenced operations in 1912 | commbank.com.au | 2026-10-30 |
| Licensed by the regulator | Yes Commonwealth Bank of Australia (AFSL and Australian credit licence 234945 per commbank.com.au) | apra.gov.au | 2026-10-30 |
| Published rate, % of country reference | 82% Fixed: interest rate 7.25% p.a. to 22.25% p.a.; comparison rate 8.65% p.a. to 23.53% p.a., based on a $30,000 unsecured fixed rate loan over 5 years; lower end for excellent credit history · APR 8.65% · index 100 = 10.53% (median at launch) | commbank.com.au | 2026-10-30 |
| Free early repayment | No Early repayment adjustment: charged if loan is fully repaid with 12 or more months remaining on loan term, and we reasonably estimate we will incur a loss or administrative cost (fixed rate) | commbank.com.au | 2026-10-30 |
| No arrangement fee | No Establishment fee $250 | commbank.com.au | 2026-10-30 |
| Fees or terms published | Yes Personal Loan Terms and Conditions (PDF), plus public rates and fees page | commbank.com.au | 2026-10-30 |
| Complaints procedure | Yes Make a complaint online, by phone 1800 805 605 or in writing to CBA Group Customer Relations | commbank.com.au | 2026-10-30 |
| Online application for new customers | Yes Open the CommBank app and choose Sign up to CommBank; select your CommBank product, provide personal details and complete an ID check; continue with your product application | commbank.com.au | 2026-10-30 |
| Support hours a week | Not verified | — | |
| Maximum amount, % of country reference | 95% Borrow from $4,000 to $50,000 over a term of one to seven years · max 50000 AUD · index 100 = 52500 AUD (median at launch) | commbank.com.au | 2026-10-30 |
| Longest term | 84 mo Borrow from $4,000 to $50,000 over a term of one to seven years | commbank.com.au | 2026-10-30 |