Mashreq (loans): verified facts and rating

Licensed since: 1967 Checked 2026-10-31

mashreq.com

1

Consumer loans 1 of 9

78/100

Score breakdown

Licence100
Transparency80
Cost46
Service72

100% backed by facts · How we rank

Mashreq (loans) against the market

The dot is the company, the line is the median of all companies in this ranking.

Published rate, % of country reference86%114%109% · median 100%
Support hours a week84 h168 h168 h · median 168 h
Maximum amount, % of country reference50%125%50% · median 100%
Longest term48 mo48 mo48 mo · median 48 mo

Mashreq (loans) strengths and weaknesses

Pros

  • Long licence history
  • Licence confirmed by the official list or a stated licence number
  • Fees or full loan terms are readable without login
  • Publishes how to complain

Cons

  • An arrangement fee can apply
  • A charge can apply to early repayment

All facts

FactValueSourceChecked
Licensed since1967
Since our inception in 1967, Mashreq has adopted the principles of Social Responsibility, Integrity, and Transparency (год основания)
mashreq.com2026-10-31
Licensed by the regulatorYes
Mashreqbank PSC is regulated by the Central Bank of the United Arab Emirates
mashreq.com2026-10-31
Published rate, % of country reference109%
Reducing Rate of Interest for Emiratis 5.99% to 12.99%; Annualized Percentage Rate (APR) for Emiratis 6.25% to 13.25%; Reducing Rate of Interest for Expatriates 5.99% to 31.99% · reducing rate 5.99% (lower bound) · index 100 = 5.50% (median at launch)
mashreq.com2026-10-31
Free early repaymentNo
Partial or Early settlement: 1.05% of Principal loan outstanding OR 10,500 whichever is lower (VAT Inclusive)
mashreq.com2026-10-31
No arrangement feeNo
Processing Fee: 1.05% of loan amount (VAT Inclusive)
mashreq.com2026-10-31
Fees or terms publishedYes
KEY FACTS STATEMENT PERSONAL LOAN ... SERVICES: FEES & CHARGES (Key Facts Statement (KFS) last revised on 12 January 2026)
mashreq.com2026-10-31
Complaints procedureYes
Existing Mashreq customer? You can raise a complaint here. Raise a Complaint. Please select the nature of your Complaint
mashreq.com2026-10-31
Online application for new customersYes
Apply now in a few clicks. Instant online approval in 5 minutes ... Accept the Mashreq Personal Loan offer, and we'll create your salary transfer account within in a minute.
mashreq.com2026-10-31
Support hours a week168 h
Within the UAE: 04 424 4444 Outside the UAE: +971 4 424 4444 Available 24/7
mashreq.com2026-10-31
Maximum amount, % of country reference50%
Mashreq offers Personal Loans of up to 20 times your salary and maximum of up to AED 2 million. · max 2000000 AED · index 100 = 4000000 AED (median at launch)
mashreq.com2026-10-31
Longest term48 mo
Minimum tenure for a Mashreq Personal Loan is 6 months and the maximum tenure is 48 months. For employees of the Ministry of Defense the maximum tenure is up to 60 months.
mashreq.com2026-10-31

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