O2 vs Telekom: which is better? Comparison 2026
By our public methodology O2 scores 91 out of 100 and Telekom scores 88. Below: the factors and facts where they differ, each fact with its source.
Score breakdown
| O2 | Telekom | |
|---|---|---|
| Network | 99 | 99 |
| Cost | 95 | 95 |
| Service | 67 | 67 |
| Transparency | 100 | 67 |
Pros and cons
O2
- Reference tariff among the cheapest in the country
- Listed by the telecom regulator
- Commercial 5G for consumers
- High officially stated population coverage
- Human support is not 24/7
Telekom
- Reference tariff among the cheapest in the country
- Listed by the telecom regulator
- Commercial 5G for consumers
- High officially stated population coverage
Facts side by side
| Fact | O2 | Telekom |
|---|---|---|
| Listed by the regulator | Yes bundesnetzagentur.de | Yes bundesnetzagentur.de |
| Own radio network | Yes bundesnetzagentur.de | Yes bundesnetzagentur.de |
| Commercial 5G | Yes o2online.de | Yes telekom.com |
| Stated population coverage | 99% o2online.de | 99% telekom.com |
| Price index (100 = cheapest in the country) | 111 o2online.de | 111 telekom.de |
| Commercial 4G | Yes o2online.de | Yes telekom.com |
| eSIM | Yes o2online.de | Yes telekom.de |
| International roaming | Yes o2online.de | Yes telekom.de |
| Self-care app | Yes o2online.de | Yes telekom.de |
| 24/7 human support | No o2online.de | Not verified |
| Tariff terms published | Yes o2online.de | Yes telekom.de |
| Complaints procedure published | Yes o2online.de | Not verified |