au: verified facts and rating
Commercial 5G: Yes Checked 2026-10-31
Score breakdown
87% backed by facts · How we rank
au against the market
The dot is the company, the line is the median of all companies in this ranking.
Price index (100 = cheapest in the country)100459459 · median 226
au strengths and weaknesses
Pros
- Listed by the telecom regulator
- Commercial 5G for consumers
- Runs its own radio network
- Offers eSIM to new customers
Cons
- Reference tariff well above the cheapest in the country
- Human support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Listed by the regulator | Yes | soumu.go.jp | 2026-10-31 |
| Own radio network | Yes | au.com | 2026-10-31 |
| Commercial 5G | Yes | au.com | 2026-10-31 |
| Stated population coverage | Not verified | — | |
| Price index (100 = cheapest in the country) | 459 auバリューリンクプラン, データ容量使い放題, 割引前料金 8,008円／月 + 通話定額2 +1,980円／月（国内通話24時間かけ放題） · 9988 JPY · index 100 = 2178 JPY (Rakuten Mobile) | au.com | 2026-10-31 |
| Commercial 4G | Yes | au.com | 2026-10-31 |
| eSIM | Yes | au.com | 2026-10-31 |
| International roaming | Yes | au.com | 2026-10-31 |
| Self-care app | Yes | au.com | 2026-10-31 |
| 24/7 human support | No | au.com | 2026-10-31 |
| Tariff terms published | Yes | au.com | 2026-10-31 |
| Complaints procedure published | Not verified | — |
Compare au
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