Emirates NBD (loans): verified facts and rating

Licensed since: 2007 Checked 2026-10-31

emiratesnbd.com

4

Consumer loans 4 of 9

73/100

Score breakdown

Licence78
Transparency80
Cost55
Service77

100% backed by facts · How we rank

Emirates NBD (loans) against the market

The dot is the company, the line is the median of all companies in this ranking.

Published rate, % of country reference86%114%91% · median 100%
Support hours a week84 h168 h168 h · median 168 h
Maximum amount, % of country reference50%125%100% · median 100%
Longest term48 mo48 mo48 mo · median 48 mo

Emirates NBD (loans) strengths and weaknesses

Pros

  • Licence confirmed by the official list or a stated licence number
  • Fees or full loan terms are readable without login
  • Publishes how to complain
  • New customers can apply online

Cons

  • An arrangement fee can apply
  • A charge can apply to early repayment

All facts

FactValueSourceChecked
Licensed since2007
Our journey began in 1963 with the establishment of the National Bank of Dubai (NBD), the first national bank of the UAE. On 6 March 2007, a strategic merger between NBD and Emirates Bank International (EBI) led to the formation of Emirates NBD. (год образования банка, не год лицензии)
emiratesnbd.com2026-10-31
Licensed by the regulatorYes
Emirates NBD Bank PJSC is licensed by Central Bank of the UAE
emiratesnbd.com2026-10-31
Published rate, % of country reference91%
Interest Rate (Indicative) - Fixed: Starting from 4.99% up to 19.99% on reducing balance per annum. Annualised Percentage Rate (APR) (Indicative): Starting from 5.48% up to 20.99%. · reducing rate 4.99% (lower bound) · index 100 = 5.50% (median at launch)
emiratesnbd.com2026-10-31
Free early repaymentNo
Early Settlement Fee: 1.05% of principal outstanding amount (max AED 10,500)
emiratesnbd.com2026-10-31
No arrangement feeNo
Loan Processing Fee (New): 1.05% of the loan amount (min AED 525 and max AED 2,625)
emiratesnbd.com2026-10-31
Fees or terms publishedYes
Personal Loan Fees and Charges (November 2023); Key Facts Statement - Personal Loan - Fixed Interest Rate
emiratesnbd.com2026-10-31
Complaints procedureYes
Raise a complaint. Contact our team who will log your complaint and provide you with a reference number. ... you have the right to refer your complaint to Sanadak.
emiratesnbd.com2026-10-31
Online application for new customersYes
Our application process, online eligibility check and instant pre-qualification takes only minutes; If you do not hold an account with us, the loan amount will be issued as a manager's cheque (help-and-support/apply-for-a-personal-loan)
emiratesnbd.com2026-10-31
Support hours a week168 h
Get 24/7 support. Need urgent assistance? Call us. Personal Banking UAE: 600 54 0000
emiratesnbd.com2026-10-31
Maximum amount, % of country reference100%
Loan Amount: Up to AED 4,000,000 (UAE Nationals) / AED 2,000,000 (Expatriates) · max 4000000 AED · index 100 = 4000000 AED (median at launch)
emiratesnbd.com2026-10-31
Longest term48 mo
Loan Period: Min. 12 months (1 year) and Max. 48 months (4 years)
emiratesnbd.com2026-10-31

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