Zoho CRM: verified facts and rating
Checked 2026-10-30
Score breakdown
73% backed by facts · How we rank
Zoho CRM against the market
The dot is the company, the line is the median of all companies in this ranking.
Entry price per user per month$5.00$49.00$14.00 · median $10.02
Zoho CRM strengths and weaknesses
Pros
- Has a permanent free plan
- Documented public API
- You can export your records yourself
- Vendor states SOC 2
Cons
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All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| CRM | Yes | zoho.com | 2026-10-30 |
| Accounting | Not verified | — | |
| Tasks and projects | Not verified | — | |
| Entry price per user per month | $14.00 Standard: $ 14 /user/month billed annually; цена при помесячной оплате в USD не прочитана (на странице цен с IP Польши показан только € 14 /user/month) | zoho.com | 2026-10-30 |
| Free plan | Yes Free 3 users; Forever free | zoho.com | 2026-10-30 |
| Free trial | Yes START FREE TRIAL | zoho.com | 2026-10-30 |
| Prices published | Yes | zoho.com | 2026-10-30 |
| SOC 2 stated | Yes SOC 2 Type 2. Applicable to - All cloud services and on-premise products of Zoho, ManageEngine, Qntrl and TrainerCentral. | zoho.com | 2026-10-30 |
| ISO 27001 stated | Yes ISO/IEC 27001. Applicable to - All cloud services of Zoho, ManageEngine, ... | zoho.com | 2026-10-30 |
| Single sign-on (SAML/OIDC) | Not verified | — | |
| Two-factor login | Yes Additional security features that can be availed by customers: Multi factor Authentication | zoho.com | 2026-10-30 |
| Choice of data region | Yes The Data Center where your data is stored is selected automatically based on the Country chosen by you while signing up for Zoho services. | zoho.com | 2026-10-30 |
| Uptime commitment | Not verified | — | |
| Public status page | Not verified | — | |
| Support hours per week | Not verified | — | |
| Public API | Yes APIs Connect Zoho CRM to any app and perform actions with 5000 API calls/day. | zoho.com | 2026-10-30 |
| Data export | Yes Export Module Data 200,000 records/module | zoho.com | 2026-10-30 |
| Mobile app | Yes Zoho CRM Mobile Edition | zoho.com | 2026-10-30 |
| Company headquarters | Not verified | — | |
| Company | Not verified | — |