Kinetic: verified facts and rating
Top advertised speed, Mbit/s: 2,000 Checked 2026-10-30
Score breakdown
73% backed by facts · How we rank
Kinetic against the market
The dot is the company, the line is the median of all companies in this ranking.
Connection types (of 3)122 · median 1
Kinetic strengths and weaknesses
Pros
- Sells fibre to the home or building
- High advertised speed
- App or online account available
- Tariff with no minimum term available
Cons
- General support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Top advertised speed, Mbit/s | 2,000 Fiber 2 Gig, Fiber MAX 2 Gig | gokinetic.com | 2026-10-30 |
| Price of 100 Mbit/s+ tariff, % of country reference | Not verified | — | |
| Fibre to the home or building | Yes | gokinetic.com | 2026-10-30 |
| Connection types (of 3) | 2 fibre and DSL (Kinetic Fiber, Kinetic DSL) | gokinetic.com | 2026-10-30 |
| Tariff with no minimum term | Yes All plans include free installation, no contracts, and 24/7 support | gokinetic.com | 2026-10-30 |
| Free installation | Yes All plans include free installation; self-install eligible customers on copper choosing professional installation pay $100 | gokinetic.com | 2026-10-30 |
| App or online account | Yes manage your account; pay online, manage AutoPay, print bills | gokinetic.com | 2026-10-30 |
| General support 24/7 | No billing & account Mon-Fri 7:00am-8:00pm ET, Sat 8:30am-5:00pm ET; tech support Mon-Sun 7:00am-10:00pm ET | gokinetic.com | 2026-10-30 |
| Regulator licence or registration | Not verified | — | |
| Contract terms published | Yes Service-Specific Terms and Conditions | gokinetic.com | 2026-10-30 |