Smartsheet: verified facts and rating
Checked 2026-10-30
Score breakdown
100% backed by facts · How we rank
Smartsheet against the market
The dot is the company, the line is the median of all companies in this ranking.
Entry price per user per month$5.00$49.00$9.00 · median $10.02
Support hours per week45168168 · median 144
Smartsheet strengths and weaknesses
Pros
- Low entry price
- Has a permanent free plan
- Publishes an uptime commitment
- Support around the clock
Cons
—
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| CRM | Not verified | — | |
| Accounting | Not verified | — | |
| Tasks and projects | Yes intelligent work management platform that helps teams plan, track, and manage projects, portfolios, and processes | smartsheet.com | 2026-10-30 |
| Entry price per user per month | $9.00 Pro: $9/Member/mo billed yearly; $12/Member/mo billed monthly; 1-10 Members, unlimited Contributors | smartsheet.com | 2026-10-30 |
| Free plan | Yes offers both a free trial and a free plan | smartsheet.com | 2026-10-30 |
| Free trial | Yes 30 days free, no credit card required | smartsheet.com | 2026-10-30 |
| Prices published | Yes | smartsheet.com | 2026-10-30 |
| SOC 2 stated | Yes SOC 2, ISO 27001, ISO 27701, and FedRAMP | smartsheet.com | 2026-10-30 |
| ISO 27001 stated | Yes SOC 2, ISO 27001, ISO 27701, and FedRAMP | smartsheet.com | 2026-10-30 |
| Single sign-on (SAML/OIDC) | Yes SAML-based SSO: Enterprise and Advanced Work Management columns only | smartsheet.com | 2026-10-30 |
| Two-factor login | Yes authenticator-app-based MFA for non-SSO users | smartsheet.com | 2026-10-30 |
| Choice of data region | Yes Smartsheet Regions lets you choose: US, EU, or Australia | smartsheet.com | 2026-10-30 |
| Uptime commitment | Yes If Availability falls below 99.9% in any calendar month: fee credit | smartsheet.com | 2026-10-30 |
| Public status page | Yes | status.smartsheet.com | 2026-10-30 |
| Support hours per week | 168 Base Support (For all plan types): 24x7 Support with a Live Agent via In-app Chat | smartsheet.com | 2026-10-30 |
| Public API | Yes | developers.smartsheet.com | 2026-10-30 |
| Data export | Yes | help.smartsheet.com | 2026-10-30 |
| Mobile app | Yes Mobile app (Android & iOS): all plans | smartsheet.com | 2026-10-30 |
| Company headquarters | Not verified | — | |
| Company | Smartsheet Inc. | smartsheet.com | 2026-10-30 |