Jira (Atlassian): verified facts and rating
Checked 2026-10-30
Score breakdown
79% backed by facts · How we rank
Jira (Atlassian) against the market
The dot is the company, the line is the median of all companies in this ranking.
Support hours per week4516845 · median 144
Jira (Atlassian) strengths and weaknesses
Pros
- Has a permanent free plan
- Publishes an uptime commitment
- Documented public API
- Vendor states SOC 2
Cons
—
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| CRM | Not verified | — | |
| Accounting | Not verified | — | |
| Tasks and projects | Yes Agile Project Management | atlassian.com | 2026-10-30 |
| Entry price per user per month | Not verified Standard: $8.48 per user / month (monthly billing, default team size); annual price not shown in the served page | — | |
| Free plan | Yes Free forever for 10 users | atlassian.com | 2026-10-30 |
| Free trial | Yes Start free trial (Standard, Premium) | atlassian.com | 2026-10-30 |
| Prices published | Yes | atlassian.com | 2026-10-30 |
| SOC 2 stated | Yes Relevant products: Jira | atlassian.com | 2026-10-30 |
| ISO 27001 stated | Yes Relevant products: Jira | atlassian.com | 2026-10-30 |
| Single sign-on (SAML/OIDC) | Yes Atlassian Guard Standard (SSO, SCIM, Active Directory Sync); SAML SSO | atlassian.com | 2026-10-30 |
| Two-factor login | Yes | support.atlassian.com | 2026-10-30 |
| Choice of data region | Yes Standard: Multi-region data residency. Specify where your content and data are hosted. | atlassian.com | 2026-10-30 |
| Uptime commitment | Yes Jira Premium 99.9%, Enterprise 99.95% | atlassian.com | 2026-10-30 |
| Public status page | Yes Atlassian status page lists Jira | status.atlassian.com | 2026-10-30 |
| Support hours per week | 45 Standard: 9/5 regional support. 2-hr response time for critical issues from Cloud support team. | atlassian.com | 2026-10-30 |
| Public API | Yes | developer.atlassian.com | 2026-10-30 |
| Data export | Not verified | — | |
| Mobile app | Yes Jira Mobile; iOS and Android | atlassian.com | 2026-10-30 |
| Company headquarters | Not verified | — | |
| Company | Atlassian | atlassian.com | 2026-10-30 |