HubSpot Sales Hub / Smart CRM: verified facts and rating
Checked 2026-10-30
Score breakdown
92% backed by facts · How we rank
HubSpot Sales Hub / Smart CRM against the market
The dot is the company, the line is the median of all companies in this ranking.
Entry price per user per month$5.00$49.00$20.00 · median $10.02
HubSpot Sales Hub / Smart CRM strengths and weaknesses
Pros
- Has a permanent free plan
- Publishes an uptime commitment
- Documented public API
- You can export your records yourself
Cons
- Vendor does not state ISO 27001
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| CRM | Yes | hubspot.com | 2026-10-30 |
| Accounting | Not verified | — | |
| Tasks and projects | Not verified | — | |
| Entry price per user per month | $20.00 Starter: normally $20/month per seat on both billings; limited-time new-customer promo up to 65% off ($7/mo billed annually, $10/mo billed monthly) not counted | hubspot.com | 2026-10-30 |
| Free plan | Yes Free: 0/mo, up to 2 users, no credit card | hubspot.com | 2026-10-30 |
| Free trial | Yes Start a free 14-day trial | knowledge.hubspot.com | 2026-10-30 |
| Prices published | Yes | hubspot.com | 2026-10-30 |
| SOC 2 stated | Yes SOC 2 Type II | trust.hubspot.com | 2026-10-30 |
| ISO 27001 stated | No Badges listed: SOC 1 Type II, SOC 2 Type II, SOC 3, HIPAA, GDPR, CCPA, EU Cloud Code of Conduct, TRUSTe; no ISO 27001 | trust.hubspot.com | 2026-10-30 |
| Single sign-on (SAML/OIDC) | Yes Available with Professional, Enterprise | knowledge.hubspot.com | 2026-10-30 |
| Two-factor login | Yes | legal.hubspot.com | 2026-10-30 |
| Choice of data region | Yes new customers have the option to store their data in our EU data center located in Frankfurt, Germany | legal.hubspot.com | 2026-10-30 |
| Uptime commitment | Yes commercially reasonable efforts to meet a service uptime of 99.95% for our Subscription Service in a given calendar month | legal.hubspot.com | 2026-10-30 |
| Public status page | Yes | status.hubspot.com | 2026-10-30 |
| Support hours per week | Not verified | — | |
| Public API | Yes | developers.hubspot.com | 2026-10-30 |
| Data export | Yes CSV, XLS, XLSX | knowledge.hubspot.com | 2026-10-30 |
| Mobile app | Yes available on both iOS and Android | hubspot.com | 2026-10-30 |
| Company headquarters | United States | hubspot.com | 2026-10-30 |
| Company | HubSpot, Inc. | hubspot.com | 2026-10-30 |