Freshsales: verified facts and rating

Checked 2026-10-30

freshworks.com

4

Business software 4 of 18

84/100

Score breakdown

Price94
Security100
Reliability49
Openness80

88% backed by facts · How we rank

Freshsales against the market

The dot is the company, the line is the median of all companies in this ranking.

Entry price per user per month$5.00$49.00$9.00 · median $10.02
Support hours per week45168120 · median 144

Freshsales strengths and weaknesses

Pros

  • Low entry price
  • Has a permanent free plan
  • Documented public API
  • You can export your records yourself

Cons

—

All facts

FactValueSourceChecked
CRMYesfreshworks.com2026-10-30
AccountingNot verified—
Tasks and projectsNot verified—
Entry price per user per month$9.00
Growth: $9/user/month billed annually; $11/user/month billed monthly (monthly figure from page data, priceUsd 11)		freshworks.com2026-10-30
Free planYes
Freshsales also has a free plan for small teams of up to three users		freshworks.com2026-10-30
Free trialYes
21-day trial		freshworks.com2026-10-30
Prices publishedYesfreshworks.com2026-10-30
SOC 2 statedYes
SOC 2 Type 2		trust.freshworks.com2026-10-30
ISO 27001 statedYes
ISO/IEC 27001:2022		trust.freshworks.com2026-10-30
Single sign-on (SAML/OIDC)Yes
SAML SSO, OAuth 2.0, Open ID Connect		crmsupport.freshworks.com2026-10-30
Two-factor loginYessupport.freshworks.com2026-10-30
Choice of data regionYes
you get to choose your data center from the get-go		crmsupport.freshworks.com2026-10-30
Uptime commitmentNot verified—
Public status pageYesstatus.freshworks.com2026-10-30
Support hours per week120
Customers of all sizes get dedicated phone, chat, and email support 24/5 with Freshsales		freshworks.com2026-10-30
Public APIYesdevelopers.freshworks.com2026-10-30
Data exportYes
Export option on a contact; analytics CSV export also documented		crmsupport.freshworks.com2026-10-30
Mobile appNot verified—
Company headquartersNot verified—
CompanyFreshworks Inc.freshworks.com2026-10-30

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