Close: verified facts and rating

Checked 2026-10-30

close.com

15

Business software 15 of 18

65/100

Score breakdown

Price65
Security63
Reliability32
Openness100

88% backed by facts · How we rank

Close against the market

The dot is the company, the line is the median of all companies in this ranking.

Entry price per user per month$5.00$49.00$9.00 · median $10.02
Support hours per week4516850 · median 144

Close strengths and weaknesses

Pros

  • Low entry price
  • Documented public API
  • You can export your records yourself
  • Vendor states SOC 2

Cons

  • No permanent free plan
  • Vendor does not state ISO 27001

All facts

FactValueSourceChecked
CRMYes
The CRM built for action.		close.com2026-10-30
AccountingNot verified—
Tasks and projectsNot verified—
Entry price per user per month$9.00
Solo: $9 per user/month billed annually; $19 per user/month billed monthly		close.com2026-10-30
Free planNo
Paid plans Solo, Essentials, Growth, Scale only; free trial		close.com2026-10-30
Free trialYes
No credit card required		close.com2026-10-30
Prices publishedYesclose.com2026-10-30
SOC 2 statedYes
SOC 2 Type II		close.com2026-10-30
ISO 27001 statedNo
Listed: SOC 2 Type II, GDPR, CCPA; no ISO 27001		close.com2026-10-30
Single sign-on (SAML/OIDC)Yes
Google Workspace on all plans; Okta and Microsoft Entra ID (OIDC) on Scale plans and equivalent legacy plans		help.close.com2026-10-30
Two-factor loginYeshelp.close.com2026-10-30
Choice of data regionNot verified—
Uptime commitmentNot verified—
Public status pageYesstatus.close.com2026-10-30
Support hours per week50
Monday - Friday from 9AM to 7PM ET, excluding major US holidays		help.close.com2026-10-30
Public APIYesdeveloper.close.com2026-10-30
Data exportYes
CSV/Excel or JSON		help.close.com2026-10-30
Mobile appYes
Mobile app (iOS / Android)		close.com2026-10-30
Company headquartersNot verified—
CompanyElastic Incclose.com2026-10-30

← Back to the ranking: Business software