Basecamp: verified facts and rating
Checked 2026-10-30
Score breakdown
84% backed by facts · How we rank
Basecamp against the market
The dot is the company, the line is the median of all companies in this ranking.
Entry price per user per month$5.00$49.00$29.00 · median $10.02
Support hours per week45168168 · median 144
Basecamp strengths and weaknesses
Pros
- Support around the clock
- Documented public API
- You can export your records yourself
- Free trial without talking to sales
Cons
- No permanent free plan
- Vendor does not state SOC 2
- Vendor does not state ISO 27001
- No single sign-on
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| CRM | Not verified | — | |
| Accounting | Not verified | — | |
| Tasks and projects | Yes most project management systems are bloated, complicated, and confusing | basecamp.com | 2026-10-30 |
| Entry price per user per month | $29.00 Freelancer: $29/mo flat per account, up to 5 users, 3 projects; annual billing for this plan not shown | basecamp.com | 2026-10-30 |
| Free plan | No One free project for personal use, up to 3 people; not a tier for business use | basecamp.com | 2026-10-30 |
| Free trial | Yes 30-day free trial | basecamp.com | 2026-10-30 |
| Prices published | Yes | basecamp.com | 2026-10-30 |
| SOC 2 stated | No 37signals, LLC has not completed a company-level SOC 2 or ISO 27001 audit | 37signals.com | 2026-10-30 |
| ISO 27001 stated | No 37signals, LLC has not completed a company-level SOC 2 or ISO 27001 audit | 37signals.com | 2026-10-30 |
| Single sign-on (SAML/OIDC) | No the absence of SSO/SAML/SCIM | 37signals.com | 2026-10-30 |
| Two-factor login | Yes account owner can require 2FA for everyone apart from clients | updates.37signals.com | 2026-10-30 |
| Choice of data region | Not verified | — | |
| Uptime commitment | Not verified | — | |
| Public status page | Not verified | — | |
| Support hours per week | 168 24/7/365 support on Freelancer | basecamp.com | 2026-10-30 |
| Public API | Yes | 5.basecamp-help.com | 2026-10-30 |
| Data export | Yes full HTML copy of Basecamp data at any time | 5.basecamp-help.com | 2026-10-30 |
| Mobile app | Yes | 5.basecamp-help.com | 2026-10-30 |
| Company headquarters | Not verified | — | |
| Company | 37signals, LLC | 37signals.com | 2026-10-30 |