Superloop: verified facts and rating
Top advertised speed, Mbit/s: 2,000 Checked 2026-10-30
Score breakdown
76% backed by facts · How we rank
Superloop against the market
The dot is the company, the line is the median of all companies in this ranking.
Connection types (of 3)333 · median 3
Price of 100 Mbit/s+ tariff, % of country reference95%105%100% · median 100%
Superloop strengths and weaknesses
Pros
- Sells fibre to the home or building
- High advertised speed
- App or online account available
- Tariff with no minimum term available
Cons
- General support is not 24/7
All facts
| Fact | Value | Source | Checked |
|---|---|---|---|
| Top advertised speed, Mbit/s | 2,000 Plan card: Download 2000 Mbps / Upload 200 Mbps, $168/mth after promo | superloop.com | 2026-10-30 |
| Price of 100 Mbit/s+ tariff, % of country reference | 100% Family Max: Download 500 Mbps, Upload 50 Mbps, $74/mth "For the first 6 months then $95/mth". No lock-in; опорная цена страны 95 AUD | superloop.com | 2026-10-30 |
| Fibre to the home or building | Yes Ultra-fast fibre internet; All Superloop fibre plans come with unlimited data | superloop.com | 2026-10-30 |
| Connection types (of 3) | 3 nbn: Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre to the Node (FTTN)/Building (FTTB) | superloop.com | 2026-10-30 |
| Tariff with no minimum term | Yes 'no lock-in' plans, allowing you to cancel at any time; thirty days' notice | superloop.com | 2026-10-30 |
| Free installation | Not verified | — | |
| App or online account | Yes Download Superloop App; This superpowered app puts you in control of your online experience | superloop.com | 2026-10-30 |
| General support 24/7 | No Sales and product / Tech support / Order tracking / Billing: Everyday 8:30am - 10:00pm AEST/AEDT | superloop.com | 2026-10-30 |
| Regulator licence or registration | Not verified | — | |
| Contract terms published | Not verified | — |