How we rank: Veterinary clinics
The Score (0–100) is a weighted sum of the factors below. Each factor is the weighted average of its metrics; each metric is calculated from one published fact. Missing facts score zero, and a service is ranked only when enough of its Score is backed by facts.
A service is ranked only when at least 60% of its Score is backed by verified facts.
Clinic capabilities 40%
24/7 emergency care, on-site diagnostics (how many of three: X-ray, ultrasound, lab), inpatient care and surgery. We count only what the clinic states; we do not assess treatment quality.
| Metric | Rule |
|---|---|
| 24/7 emergency care | Yes = 100, No = 0 |
| On-site diagnostics (of 3) | Linear from 0 (0) to 3 (100) |
| Inpatient care | Yes = 100, No = 0 |
| Surgery | Yes = 100, No = 0 |
Licence and legal entity 25%
Whether a licence or an entry in a register of veterinary practices is stated (in Germany, the veterinary chamber and vets' licensure), and a legal entity with a registration number.
| Metric | Rule |
|---|---|
| Licence or registration | Yes = 100, No = 0 |
| Legal entity with registration number | Yes = 100, No = 0 |
Transparency 20%
Published price list, complaints procedure, online booking and the number of general contact channels out of four: phone, email, form or chat, address.
| Metric | Rule |
|---|---|
| Prices published | Yes = 100, No = 0 |
| Complaints procedure | Yes = 100, No = 0 |
| Online booking | Yes = 100, No = 0 |
| Contact channels (of 4) | Linear from 0 (0) to 4 (100) |
Experience and size 15%
Year founded (scale up to 30 years) and number of clinics (log scale up to 100). Size says nothing about treatment quality.
| Metric | Rule |
|---|---|
| Year founded | Full score at 30+ years |
| Clinics in network | Logarithmic, full score at 100 |